We stayed in one of the suites a couple of weeks ago. (I think suite one) I loved one of the pillows that was on the bed. The tag on the pillow said it was from a company called Natura World. The tag also said it was chipped latex. iI cannot find any pillows that say that it is chipped latex on their website. It was a very heavy pillow if that helps.
I thought you might have a record of the pillows that you ordered for that room. I would appreciate any information you could give me.