We are looking to get away to the Keys with another couple in the January/February time frame and this resort came up in our searches. First...do the buildings have elevator access? One in the party has bad knees and upper floors might be an issue if there are only stairs.
Is the pool open year round? What about the hot tub/whirlpool?
Also, the mixed reviews are concerning...Is there anything specific we should ask for at booking or on arrival to minimize any disappointment? Thanks!