We booked a family room, dinner bed and breakfast via Britannia Hotels website and have now seen some pretty bad reviews of the hotel - smelling of smoke, not being clean etc - does anyone have any advice about which rooms are of decent quality and quiet enough to work in ? We have emailed the hotel but haven#t had any reply :-( Oh dear !
I've emailed the hotel via Britannia website about a reservation I have, no one has replied. Does anyone know how I can get in touch with the manager?
I thought it was BAD some 3 years ago.. it's nice to know that things have not changed at all. I feel so sorry for you... But.. you never have to go back :)
If people come on a coach trip, do they have to ask the coach company for a non smoking room, or yourselves.