This bike trip was a highlight of our Tuscany visit without doubt. Valentin, our lead guide, was responsive and friendly both in advance of the trip and during it. The two additional guides were superb as well. He ran the experience flawlessly, emphasizing safety while maximizing fun. The e-bikes were in terrific condition, and easy to use even for members of our group, me included, who had never used one before. And the terrain of our tour around Pienza was breathtaking! Highly, highly recommend this company and this experience.