Michael did a great job arranging this trip. He clearly communicated trip details after our booking. He picked us up from the cruise port right on time, made sure we gathered in the correct gondola board line, and informed us of the time for boarding our return train. In the late afternoon, Michael met us on the Kuranda Scenic Rail station rail platform at Freshstation and then drove us back to the port. We found Michael engaging, informative and with a great sense of humor. Both Cairns Custom Tours and the Kuranda/Skytrail gondola/rail excursion are well recommended.