Language: Note the entire tour is in Vietnamese. However, the tour guide can speak English. I can only understand/speak a little bit of Vietnamese. The tour guide would check up on me every now and then to explain things or answer questions. As a result, if you don't fully understand Vietnamese then you will not be able to learn the in-depth history of each place.
Tour: The itinerary order on the website is not correct. As a result, I was confused each day on what we were doing. Some places I don't know if we visited or just drove by.
People: I was the only solo traveler. Everyone on the tour was older than me but were super friendly! I was surprised that many Vietnamese people from other parts of Vietnam were on this tour.
Accommodation: The rooms are average. If you are a solo traveler, the company will ask that you pay more for a single room. Otherwise you will be paired with another single person.
Food: I liked that all meals were provided. Breakfast is at the hotel and Lunch/Dinner is family style at a restaurant. It was a nice way to try different Vietnamese food that I wouldn't order on my own.
Value: Overall I think the price of this tour provides great value as it includes transportation, accommodation, 3 meals, bottled water and admission to most places. I only had to pay for admission to ba na hills (which is listed). However, I also had to pay for the cave which is listed as included.