Whenever I travel to Medellin, I love to go to this place; their cigars are outstanding, and the quality is authentic. However, I don't think I will try to go to that place again, there is a lady that she is considering to be the "MANAGER" of the place that mistreats customers and is disrespectful, and she is even rude to her employees.
I was in Medellin a few weeks ago, and I asked the employees for some Tabacco Cubano that I wanted to buy to take it home. The gentleman and the young were very nice, but the "MANAGER" gave me a nasty look and a toe to head look. It turned out that day I came to la cava with workout clothes, and I was a little messy. She was looking at me all the time, and I think she thought I was a thief, and I even saw her making some weird comments about me. SHE IS SUCH, UNETHICAL, and RACIST PERSON. I didn't want to argue, I was tired and hungry, so I walked away.
The next day I went to la cava with my friends, and that day I made sure that I looked super nice. With a nice outfit, well, she did not recognize me, and she pretended to be nice to me. The manager, by the way, I think her name is YAMILE; SHE IS ALWAYS SO RUDE TO EVERYONE. I feel she is constantly destroying the atmosphere of such a beautiful place, and she does it all the time.
I HAVE DECIDED NOT TO GO TO THAT PLACE AGAIN UNLESS I FIND OUT THAT SHE HAS BEEN REPLACED BY SOMEONE MORE HELPFUL, RESPECTFUL, AND NICE.