We were undecided whether to take the night train from Dong Hoi to Ninh Bình or to take a flight to Hanoi and travel back on the train. While reading various reviews about the train services, many that were not very complimentary, I came across Lotus Train. The reviews looked so much better and we decided to take the plunge. I contacted them direct and got a quick response, we placed an order and paid online, receiving our tickets by return. We didn’t need to print them, just downloaded to the mobile. The station staff at Dong Hoi told us where we should stand on the platform and our train, the SE20, arrived on time. The attendant greeted us politely and showed us to our cabin, pointing out the toilets, which were clean, on the way. He came back with our goody bag, which contained bread, jam, cake, fruit, beer or soft drink and coffee, more than enough for a snack. With just the two of us in the cabin we had enough room for our luggage and were able to spread out. We quickly settled into our clean bunks and slept surprisingly well for several hours, before arriving on time in Ninh Binh. Not 5 Star western luxury but a good service nonetheless.