The overall experience was truly exceptional. I arranged a discounted flight for myself and my partner, and it turned out to be the perfect setting for a proposal. The assistance provided by the staff, particularly Sanshiro and Nick, was exceptionally commendable. Their guidance was subtle yet effective, as they directed us to trhe ideal photo locations and highlighted some great spots. This allowed me to execute the proposal discreetly behind a backdrop of balloons, surprising my partner when I popped the question (who remained unaware of the secret plan).
The view was breathtaking, the experience was one of a kind.
Towards the end when we were folding the deflated balloon, Sanshiro took some photos of me and my now fiancee inside the balloon! It was such a wonderful experience. I've been in the customer service industry for nearly 2 decades and the services that we got from the staff that day is a solid top 3 in my entire life.
I 100% recommend the Yarra Valley morning flight and would definitely fly with them again.
I CANNOT STRESS ENOUGH HOW MUCH WE APPRECIATE SANSHIRO AND NICK FOR MAKING OUR MOMENT EXTRA SPECIAL.