We visited Strike QV for my friends 27th birthday, and booked a karaoke room. Initially when you walk in the venue is loud and there was no signage/help from staff when asking about where we were supposed to be (we had to go back outside and wait for the organiser of the party, when they asked, the staff had an answer)
When delivering food to our karaoke room, it was just left on a table without telling us who ordered it (as several people ordered the same/similar items this was a bit confusing)
All in all it was a good night though! The karaoke rooms come with 2 microphones, an assortment of tables/seating, a costume box with props and costumes, and a QR code to scan and get food/drinks brought to the room.