The crew were really lovely, it was a fantastic day for boating, pretty calm, sunshine all round. There were about 7 other people on board so plenty of space to find a good vantage spot! Sweet views on the way in and out.
I can kind of see how the negative review might have occurred, the crew were pretty casual in the briefing given some people probably spend zero time on boats.
We were incredibly lucky to see so many whales breaching right in front of us, honestly it was downright majestic. The crew themselves were very excited and given how often they go out you know you've had a good day when they are taking as many photos as you are.
A little light on whale facts if I'm honest, I do love a good fun fact!
Overall, awesome trip!