We missed our initial trip pick up, due to a mapping error on my part, but they were very nice and rescheduled us for the next day. Our guide, Ben, picked us up downtown and right from the jump, his friendly manner and sense of humor out everyone at ease, and he immediately started filling us in on the history of all kinds of landmarks and historical events. Weather was not on our side, but ben rolled with the punches and rerouted us to try to capture the best possible views, and the final "big" view was initially completely sucked in with fog, but to make the best of it, ben told an Aboriginal tale about the 3 sisters, and over the course of the 15 minutes he was telling it, pockets of view cleared up and created a phenomenal vista for the group. The tour was a lot of fun, the kids absolutely loved the wilderness conservation, and all of the indigenous animals they had there.
My only issue is that I am over 6 feet tall, and the seats on the bus are rather cramped. It is the same issue as most airplane rides, so I am used to it, but getting rid of a row of seats and affording the remaining rows a couple extra inches would help a lot.