Stayed in Zurich with my family, nine of us from 23rd to 26th December 2023, we are from the Caribbean and for most of us had never seen snow and was expecting a white Christmas, but no luck as well as all shops.closed on 24th, 25th and 26th December, this was something mind blowing to us, where we come from its busy that time, so we are glad we booked this tour in advance for Christmas day, so we had something to do, was disappointed we didn't see snow on the drive only little patches, but we went up to Mt First, wow it was amazing, snow as far as the eye could see it was an amazing Christmas gift, and restaurants were opened as usual there were lots of people, we ate at a pizza place and it was amazing
The tour guides were amazing and the bus was comfortable the only negative, we had to wait for a very long time in the cold for our bus to reach at the pick up point to head back to Zurich, all the other busses in our group arrived long before ours, and we had 3 kids in our group, but would definitely recommend this tour regardless, wish we had more time to explore other parts of Switzerland