When I think of what a 5 star service is like, Bazooka Menswear is the definition of that!
I was in Italy for a friend’s wedding when someone from the wedding referred me to Bazooka Menswear. I told myself I wanted to pick up a couple of authentic made in Italy suits and jackets.
When I first walked into the store on Wednesday 09/19/24, I was warmly greeted by the owner, Mr. Clemente. Right off the bat he shook my hand and introduced himself. He looked at me, grabbed a couple of shirts and jackets, and said, “you’re a size 52 in jacket and a 42 in dress shirt”. I looked at him and said no way he was able to guess my sizes by looking at me. I tried on the jackets and shirts and guess what? They all fitted me perfectly! Clemente was also able to pick out my pants size correctly too.
I told him what day I was flying back home on Saturday and he told me he will get everything tailored by the next day for me (Thursday). Once everything was done, he treated my wife and I out for some authentic Italian coffee.
When I returned the following day to pick up my items, again, he warmly greeted me. I asked him if I could try on some more jackets and again he made some more outstanding recommendations. I ended up buying 5 more jackets. Clemente remembered I was flying home in 2 days, but yet he promised me he will get my jackets tailored within a few hours for pickup. Before going to the tailor, he again treated my wife and I out to some delicious Italian coffee.
He drove my wife and I over to the tailor in his personal vehicle. He parked his car and asked us to wait while he walked in to the store and dropped off the jackets for me. Traffic that day was HORRENDOUS because of a strike with the taxi and bus drivers. Clemente did not complain and talked to us like we were his long time friends.
Later on that night, he called me on WhatsApp just to follow up to make sure I picked up my jackets with no issue.
Never thought I would go on vacation in Italy and leave with a life long friend now. From now on whenever I go back to Rome, I will definitely reach back out to Clemente.
If you’re in town for some authentic made in Italy only clothes, shoes, hats and belts, you HAVE to visit Bazooka Menswear. Clemente will answer all of your questions and will make you feel like you’re part of his family.