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Escape Lounge - T1

Open Now: 4:30 am - 8:30 pm
Open today: 4:30 am - 8:30 pm
Review Highlights
Small lounge l. Bit of a cafe ??

Escape has more of a cafe than a lounge feel- to me. It doesnt feel like an upgrade to the general... read more

Reviewed 2 days ago
Kingpaul100
,
Malaga, Spain
via mobile
A good experience

We have been here before and liked it so we tried it again last week prior to our flight. Slow... read more

Reviewed 5 days ago
NeilS303
,
Ormskirk, United Kingdom
Read all 667 reviews
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Traveller Overview
  • Excellent26%
  • Very good31%
  • Average14%
  • Poor13%
  • Terrible16%
Travellers talk about
“pastries”(48 reviews)
“value for money”(37 reviews)
“choice of food”(24 reviews)
About
Escape the hustle and bustle of the airport terminal and enjoy the calming atmosphere of the Escape Lounge. Whether travelling for business or pleasure, there's simply no better way to get your journey off to a flying start. Relax The Escape Lounge...more
Open Now
Hours Today: 4:30 am - 8:30 pm
See all hours
Suggested duration: 2-3 hours
Contact
| Terminal 1, Ringway M90 1QX, England
This attraction is at Manchester Intl Airport
Website
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Reviews (667)
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LanguageEnglish
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All reviews pastries value for money choice of food soft drinks salad free wifi long haul flight quiche fruit start your holiday hot and cold food departure lounge nice lounge included in the price cookies comfy chairs plenty of choice
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1 - 10 of 666 reviews
Reviewed 2 days ago via mobile

Escape has more of a cafe than a lounge feel- to me. It doesnt feel like an upgrade to the general terminal! Staff adequate! Not a particularly welcoming space.

Date of experience: December 2018
Thank Kingpaul100
Reviewed 4 days ago via mobile

Don't believe what you read, staff very friendly , food good , drinks even better and all in comfort , with the bonus of an over 65 discount. Yes it is not like the Emirates lounge but a quarter of the price makes it value...More

Date of experience: December 2018
Thank jandbmellor
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your visit and we’re glad you enjoyed your stay, we hope you had a pleasant trip and that we can welcome you back to the Lounge soon. Kind Regards, Escape Team

Reviewed 5 days ago

We have been here before and liked it so we tried it again last week prior to our flight. Slow service on reception, could do with another member of staff to assist other than that it was another good visit. Food and drinks were nice...More

Date of experience: December 2018
Thank NeilS303
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you taking the time to review your visit. We value all feedback and we are disappointed to hear that you feel we did not meet your expectations this time with our customer service as we do try and maintain high standards at...More

Reviewed 1 week ago

As usual, the overall experience was excellent . There is a good choice of food and drink and a well stocked bar where drinks are served. I have always found the staff to be very friendly and welcoming. However, on this occasion they exceeded what...More

Date of experience: November 2018
2  Thank Stephen F
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your visit to our lounge, we are glad that you enjoyed your stay at our lounge and that we could assist you in returning your lost item. We look forward to seeing you again soon....More

Reviewed 1 week ago

There was plenty of room in the lounge but just felt the furniture needed a little updating and could be more comfortable. Apart from that it was a good experience, the food provided early afternoon was hot and delicious. There was a great choice of...More

Date of experience: November 2018
Thank susie6146
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your visit at the lounge, we’re glad you enjoyed your visit to the lounge. Unfortunately, the facilities at Terminal 1 have been in place for some time and with high usage on a daily basis...More

Reviewed 1 week ago via mobile

Visited here on our way to Santorini and wished that we had been to one of the other lounges. A miserable place with depressing staff who were not friendly or helpful at all. Also a poor choice of drinks and food. The reception staff were...More

Date of experience: October 2018
Thank josephh424
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your visit to the lounge, we value all your feedback so we can continue to improve our standards at the lounge. We are disappointed that on this occasion you feel as though we did not...More

Reviewed 2 weeks ago

I really didn't enjoy the Escape Lounge in T1 this time... and will not be going back again either. Far too many people first thing in the morning meant no seats or tables. The hot breakfast was barely luke warm, and all around me were...More

Date of experience: November 2018
Thank DazzaG76
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your stay in the lounge, we value all our customers' feedback as we strive to improve our customer experience. Just so you are aware, your visit does entitle you to up to three hours in...More

Reviewed 3 weeks ago

Extended our stay as we were delayed well over 8 hours, the staff were so friendly, very good service, tables were cleared ASAP, it’s nice to get away from the hustle of the main departure lounge. Good selection of food and drinks, free wifi and...More

Date of experience: November 2018
3  Thank Amanda J
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your recent visit to the Escape Lounge. We are delighted that you enjoyed your visit and look forward to welcoming you back soon. Kind Regards, Escape Team

Reviewed 3 weeks ago via mobile

Really great service today before our trip to Vienna. Staff were all very welcoming and accommodating, in particular Lauren was very helpful and made us feel very welcomed with her customer-focused service. Due to this I would use this lounge again before a trip as...More

Date of experience: November 2018
1  Thank Cruiser48930272801
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for taking the time to review your recent visit to the lounge. We are happy to hear that you enjoyed your visit to the lounge and your lovely feedback about the staff member you mentioned will be passed on to her...More

Reviewed 3 weeks ago

Used before our holiday to Egypt, great food buffet style, and thedrink choice is excellent. Staff are friendly and the lounge clean. What more can you ask for, a great start to our holiday.

Date of experience: November 2018
2  Thank Caroljones0
Escape_Team, Guest Relations Manager at Escape Lounge - T1, responded to this reviewResponded 2 days ago

Dear Guest, We are delighted to hear you enjoyed your visit to the Escape Lounge and thank you for taking the time to leave us a review. We hope we can welcome you back again soon. Kind regards, Escape Lounge

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Questions & Answers
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504jackier
4 December 2018|
AnswerShow all 2 answers
Response from biglordyy | Reviewed this property |
I just kept phoning them every other day 01614898167
1
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443teem
26 November 2018|
AnswerShow all 2 answers
Response from Thomson74 | Reviewed this property |
Yes a few times they just took our name and let us in. If we were asked we would have go onto the Holiday Extras site to view booking.
1
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janethV9541DF
10 November 2018|
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Response from brendahancock10 | Reviewed this property |
Yes but sports attire not acceptable i.e.large Slogans on tshirts etc.Your trainers should be ok
1
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