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Aspire Airport Lounge - Terminal 2

Review Highlights
Made to feel welcome BUT

Jocelyn and team make you feel welcome I was flying bussiness class with Oman air but sharing the... read more

Reviewed yesterday
176gavinn
,
Stockport, United Kingdom
Peaceful lounge but would suggest halal food

Used this facility as a business class guest of Saudi Airline. When I first arrived I spied a... read more

Reviewed 6 days ago
AFAK25
,
Jeddah, Saudi Arabia
via mobile
Read all 367 reviews
108
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Traveller Overview
  • Excellent27%
  • Very good19%
  • Average11%
  • Poor10%
  • Terrible33%
Travellers talk about
About
Contact
| Terminal 2, Opposite gates 210 and 211, Ringway M90 1QX, England
This attraction is at Manchester Intl Airport
Website
+44 7785 500205
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Reviews (367)
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LanguageEnglish
100
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All reviews relaxing start to our holiday plenty of choice biscuits relaxing lounge snacks and drinks great value for money flight was delayed staff were very friendly cakes free wifi juice bland teas chill beers jamie
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1 - 10 of 365 reviews
Reviewed yesterday

Jocelyn and team make you feel welcome I was flying bussiness class with Oman air but sharing the lounge with other airline travellers whose main priority is to get drunk ,makes the job of the staff rather difficult and reflects in the food variety to...More

Date of experience: December 2018
1  Thank 176gavinn
Reviewed 6 days ago via mobile

Used this facility as a business class guest of Saudi Airline. When I first arrived I spied a platter of scones and small packs of clotted cream. I have eaten scones before but not with clotted cream so after chucking my stuff on a seat,...More

Date of experience: December 2018
Thank AFAK25
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 5 days ago

Dear AFAK25 Thank you for taking the time to leave your review. Glad to see you enjoyed your visit on the whole. Will pass your feedback on to our food and beverage manager for review. In regards to toilets we are unable to have toilets...More

Reviewed 1 week ago via mobile

Lounge had everything we needed before our flight to Mexico. Food was delicious with plenty available. Staff friendly, informative and welcoming. Variety of drinks available for all tastes.More

Date of experience: November 2018
1  Thank W7084IZlouisew
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to leave your review. Its great to see that you enjoyed your visit with our great refreshments and staff service. I hope you had a great trip and we do hope to see you again. Kind Regards,...More

Reviewed 1 week ago

Have to say we made to be very welcome & well looked after by the team of Jocelyn, Alan & Victoria. Thanks guys.

Date of experience: November 2018
1  Thank PollandBri
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to leave your review. Its great to see that you enjoyed your visit with our fantastic staff service. We do hope to see you again soon. Kind Regards, Aspire Lounges Team

Reviewed 1 week ago

let me tell you first that manchester airport is not a pleasant airport to travel to/from. but if you have to fly from here, this is the best option to find your sanity. wonderful staff... very busy lounge... many people were turned away while i...More

Date of experience: November 2018
1  Thank jess_smithsf
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 6 days ago

Dear Jess, Thank you for taking the time to leave your review. Im pleased to see you enjoyed your stay with us. In regards to passengers being turned away I can confirm that we have updated our allocations with our 3rd party sellers to resolve...More

Reviewed 1 week ago via mobile

Used the lounge pre-flight and was warmly greeted by Jade & Jocelyn. They were wonderful and informative hosts & will definitely use the lounge again. Big thumbs up all round!More

Date of experience: November 2018
1  Thank V5916BRrichardh
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 6 days ago

Dear Richard, Thank you for taking the time to leave your 5 star review. Im pleased to see you enjoyed your stay with us and Jade and Jocelyn made you feel so welcome I will pass the message on and we do hope to see...More

Reviewed 1 week ago via mobile

We booked weeks in advance after being bought the experience as a birthday gift. When we arrived we were told they were full & we couldn’t be serviced. Quite a few others, who had also pre-booked, were also turned away while we were there. We...More

Date of experience: November 2018
1  Thank ChrisA954
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 1 week ago

Dear Chris, Thank you for taking the time to leave your review. Im so sorry to see you were unable to gain access. We have now updated our allocations with our 3rd party resellers to ensure this issue does not arise in future. If you...More

Reviewed 1 week ago via mobile

Arrived here around 5pm. Food was good, beer cold, and the service great. Very quiet indeed. Saime in particular was very pleasant, always smiling when serving. Definitely worth the money. If you have more than a couple of drinks and some food, it pays compared...More

Date of experience: November 2018
1  Thank 426alistairw
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your 5 star review. Its great to see you enjoyed some refreshments and relaxing in the lounge. Will pass the message on to staff and we do hope to see you again in future. Kind...More

Reviewed 2 weeks ago via mobile

Having booked in advance through Dragonpass in association with NatWest Bank, to use the Aspire Lounge in Manchester Airport on our outbound journey to Cancun, Mexico. We were refused entry the girls in the desk claiming that they didn’t accept this type of booking whether...More

Date of experience: November 2018
2  Thank Lyndsey D
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 1 week ago

Dear Lyndsey, Thank you for taking the time to leave your review. Access through dragonpass is subject to availability on the day as per the terms of the card however im sorry to see you were unable to gain access on this occasion. Kind Regards,...More

Reviewed 2 weeks ago

No issue getting into the lounge, but it's was approx 5.30am. Plenty of seats and tables. Free newspapers to read, free wifi, places to charge phone/iPads etc. Food fairly decent and enough choice for breakfast, toast would have been nice. Was shocked at the amount...More

Date of experience: November 2018
Thank 401alisonp
StaceyAspireLounges1, Public Relations Manager at Aspire Airport Lounge - Terminal 2, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your review. Its great to see you enjoyed relaxing in the lounge prior to your flight. We do operate a fit to fly policy to ensure none of our guests have any issues with alcohol...More

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Questions & Answers
Ask a question
swish53
10 November 2018|
AnswerShow all 2 answers
Response from StaceyAspireLounges1 | Property representative |
Hi there, We are acutely aware of some of the negative reviews that appear on sites such as Trip Advisor and whilst we try to respond to these reviews on these platforms, we always take action where appropriate to ensure... More
0
Votes
blondebecci
15 September 2018|
AnswerShow all 6 answers
Response from JAKELBE |
Waste of money, crowded uncomfortable and not the least bit relaxing. Food is sub standard and the service is not great. We now go to Frankie & Benny's, food is so much better and the seating a lot more comfortable.
2
Votes
1Gardening2
13 September 2018|
AnswerShow all 3 answers
Response from sjhorne65 | Reviewed this property |
Cooked (bacon sausage etc) and cold food. But difficult when no cups or plates and very small tables. Good Luck.
1
Vote