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not prepare to accept any liability for damaged goods during their activity

august 07th 2017. during a rather strong landing my wife had her pair of leather trousers ripped... read more

Reviewed 21 October 2017
pierre186338
,
London, United Kingdom
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  • Excellent59%
  • Very good21%
  • Average8%
  • Poor4%
  • Terrible8%
21 Oct 2017
“not prepare to accept any liability for damaged goods during their activity”
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Lieu Dit Belleville | 25Km Au Nord de Tours, 37370 Neuvy-le-Roi, France
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+33 2 47 24 81 44
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Reviewed 21 October 2017

august 07th 2017. during a rather strong landing my wife had her pair of leather trousers ripped appart in several places. what could have been a stupid misfortune is now turning into nasty dispute. The landing instruction provided by the pilote were not correct. We...More

1  Thank pierre186338
Christel G, Responsable commercial at Air Touraine, responded to this reviewResponded 26 October 2017

Bonjour, Je me permets de vous répondre en français, votre langue maternelle. Nos vols s'effectuent toujours en parfaite sécurité. Lors de l'atterrissage, nous demandons aux passagers de s'accroupir et de se tenir aux poignées, dos à la route. Ces instructions sont affichées à l'intérieur de...More

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