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The Old Rectory Pub

Open Now: 11:00 am - 11:00 pm
Open today: 11:00 am - 11:00 pm
Review Highlights
Dreadful

It's been reopened long enough now for there to be enough well trained staff to prevent the... read more

Reviewed 19 May 2018
Heron-Boy
,
West Malling, United Kingdom
via mobile
poor service

I usually go to the Old rectory but today was very very disappointed. We had to wait 40 mins for... read more

Reviewed 29 April 2018
MalcKentEngland
,
KENT ENGLAND
Read all 20 reviews
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Traveller Overview
  • Excellent30%
  • Very good5%
  • Average25%
  • Poor30%
  • Terrible10%
10 Sep 2018
“Mgaps”
27 Jun 2018
“Sunday ”
About
Open Now
Hours Today: 11:00 am - 11:00 pm
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Contact
Oxley Shaw Lane, West Malling ME19 5PU, England
Website
+44 1732 844888
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Reviews (20)
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1 - 10 of 20 reviews
Reviewed 10 September 2018 via mobile

Stoped to have lunch, not been here since the mid 80s. What a surprise nicely done up. The staff are spot on very polite. The food we had was really well cooked. The area was very clean and we was warmly welcomed. We now have...More

Date of experience: September 2018
Thank markgT2350NU
Reviewed 28 June 2018 via mobile

We have just moved in the area . Came here . Such a lovely atmosphere. Staff are lovely. Will definitely be coming back !

Date of experience: June 2018
Thank sarahtomgeorgex
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 29 June 2018

Thank you for your review and kind words, we look forward to seeing you next time.

Reviewed 19 May 2018 via mobile

It's been reopened long enough now for there to be enough well trained staff to prevent the ridiculous length of time it takes to get served but no the service is still unacceptably slow and creates tension amongst the gathering crowd about who will be...More

Date of experience: May 2018
Thank Heron-Boy
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 19 May 2018

we are very sorry for your disappointment. please speak to me directly the next time you are in and I will look after you personally.

Reviewed 29 April 2018

I usually go to the Old rectory but today was very very disappointed. We had to wait 40 mins for our starters then another 40 mins for our mains as there had been a mix up with the orders. When we eventually got our food...More

Date of experience: April 2018
Thank MalcKentEngland
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 29 April 2018

we are very sorry for your disappointment. As I said to you at the time please speak to me directly the next time you are in and I will look after you personally.

Reviewed 12 February 2018 via mobile

Very nice Sunday evening meal very tasty & filling,friendly & smiling bar staff great service from Shannon & Riley they were very pleasant & attentive another visit will be a must.

Date of experience: February 2018
Thank surgeon33
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 13 February 2018

Thank you for your review and kind words, we look forward to seeing you next time.

Reviewed 28 December 2017

spent the evening having dinner and drinks in the old rectory, and thanks to the lovely friendly welcome and staff we all enjoyed the nite. Food was tasty, couldn't fault the service...the new management clearly know what their doing! would definitely recommend this venue for...More

Date of experience: December 2017
Thank maxflake
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 18 March 2018

Thank you for your review and kind words, we look forward to seeing you next time.

Reviewed 5 August 2017 via mobile

Had a group of 24 for my daughter engagement party. The staff was lovely, the food was of a good standard and came out quickly. We had the bottom of the restaurant to ourselves and the water feature kept the kids entertained. Liked it so...More

Date of experience: August 2017
Thank mcmunchy
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 19 May 2018

Thank you for your review and kind words, we look forward to seeing you next time.

Reviewed 5 July 2017 via mobile

Had a meal for two on the two for £8.99 menu. I had fish and chips and my wife scampi and chips. Not asked if we wanted peas or mushy peas, fish was cooked but batter very soggy, as were the chips. Best bit was...More

Date of experience: June 2017
Thank littlebigpapabear
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 19 May 2018

we are very sorry for your disappointment. please speak to me directly the next time you are in and I will look after you personally.

Reviewed 11 April 2017

Good value nice atmosphere plenty of room also good outside seating and plenty parking we have a monthly dinner for all our friend about 20 good service

Date of experience: April 2017
Thank uppyTn157sa
David C, General Manager at The Old Rectory Pub, responded to this reviewResponded 19 May 2018

Thank you for your review and kind words, we look forward to seeing you next time.

Reviewed 28 March 2017 via mobile

12 people included 3 mums, one 6 year old and the rest adults of one family. Deal was 3 courses £12.99 free bubbles for each mum. Too good to be true & it was, clearly frozen starters, and warmed up food. Desserts not done that...More

Date of experience: March 2017
Thank dianewatson08
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Questions & Answers
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JayC1434
6 January 2018|
Answer
Response from maxflake | Reviewed this property |
definitely!
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