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Address: Roxas Ave, Iligan, Mindanao, Philippines

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Needs to be revamped

Gaisano City Mall has no competition except for the smaller Gaisano mall further in the city. The mall needs a major revamp, it will take a Centrio and SM mall to move into the... read more

3 of 5 bubblesReviewed 1 week ago
Isaac v
,
Cape Town Central, South Africa
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35 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Cape Town Central, South Africa
Level Contributor
66 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Gaisano City Mall has no competition except for the smaller Gaisano mall further in the city. The mall needs a major revamp, it will take a Centrio and SM mall to move into the area for Gaisano to upgrade the exterior and interior of its facilities.

Helpful?
Thank Isaac v
Mindanao, Philippines
Level Contributor
92 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 8 January 2017

As a regular shopper in Gaisano Mall, I am saddened by the poor and run down condition of the Mall generally. The shopkeepers and outlets do their best to be bright and cheery but the Mall itself lets them down. The Food Hall on the top floor is quite unpleasant. Always check above you before selecting a table as some... More 

Helpful?
Thank Roy J
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Your staff (cashier/supervisor) customer service skills is minus 100. They don't smile, they don't talk to the customer, they don't even look at you when serving and worst is they frown when they see you have 4 trolleys lined up. If I am the owner I would rather hire someone who has the customer service skills and don't have a... More 

Helpful?
2 Thank Mary S
Leeuwarden, The Netherlands
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 4 December 2016 via mobile

Like all malls in philippines a supermarket on the ground floor , a department store etc etc... nothing special.

Helpful?
Thank StephendG2014
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 25 November 2016 via mobile

Especially when they are capable of doing better. Can't blame them for being the only mall at the moment in Iligan. It's a good thing Robinson's will soon operate that will give us options where to shop.

Helpful?
Thank Rey M
Cebu Island, Philippines
Level Contributor
152 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
1 of 5 bubbles Reviewed 31 October 2016 via mobile

This is the second budget Gaisano Mall in Iligan City. If you only read a few reviews here, you will find they are pretty gentle in their criticisms. I have been coming here for years to buy groceries and I am never excited to do so. The supermarket feels like it was from the 1940's, it has that neglected look... More 

Helpful?
Thank Pooosti
Iligan, Philippines
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 23 October 2016

It is always a treat for me to hang around Gaisano City Mall. The cool air conditioning that greets me as soon as I enter its front entrance is a promise that my stay will indeed be pleasurable and comfortable. The grocery store on the basement is well ordered and though there maybe a whiff of meat and fish odor... More 

Helpful?
Thank 1512mhdelPilar
Iligan, Philippines
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 13 October 2016 via mobile

I only go to Gaisano because I'm left with no choice. I'm disappointed with almost everything. 1. They still check bags using sticks, they barely even look inside thr bags 2. Restrooms dont have tissues 3. The stairs are made as chairs 4. The cinema stinks 5. The elevator is almost always broken 6. Their staff don't have efficient knowledge... More 

Review collected in partnership with ASUS 6 Stub App Smartphone

Helpful?
1 Thank TheNomadBites
Iligan, Philippines
Level Contributor
33 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 25 September 2016

This is the 2nd Gaisano Mall in Iligan City and currently the biggest mall. Don't expect too much though. It caters to some basic shopping needs. Customer service level is sometimes at 1 (1 being the lowest). You'll have to leave your bags at the baggage counter just like any other Gaisano Malls.

Helpful?
Thank XyZaSpeaks
Las Pinas, Philippines
Level Contributor
185 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 22 April 2016 via mobile

Coming from Manila, I find the mall too small. Butvthey do have everything iliganons need. There are plenty of budget malls in Iligan but Gaisano although small is the best mall.

Helpful?
Thank thenorthshore

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?