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Harriet Kelsall Bespoke Jewellery

Open Now: 10:00 am - 6:00 pm
Open today: 10:00 am - 6:00 pm
Review Highlights
Dreams shaped in gold

One day I decided to melt my old gold into a bespoke unique design, after few days of surfing the... read more

Reviewed 2 weeks ago
firefistdjack
via mobile
Fantastic People To Work With - Designed and Made A Custom Ring Perfectly

I had an idea for an engagement ring but needed to see it brought to life. Working with Christiana... read more

Reviewed 3 weeks ago
874DavidP874
,
Whitley Bay, United Kingdom
Read all 26 reviews
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Traveller Overview
  • Excellent87%
  • Very good7%
  • Average0%
  • Poor3%
  • Terrible3%
Travellers talk about
“engagement ring”(11 reviews)
“goldsmiths”(4 reviews)
“diamonds”(2 reviews)
About
Harriet Kelsall Bespoke Jewellery is one of the UK's leading bespoke jewellery companies. Founded in 1998, it is headquartered in an award-winning refurbished Tudor barn in the North Hertfordshire village of Halls Green, incorporating a design...more
Open Now
Hours Today: 10:00 am - 6:00 pm
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Contact
Fairclough Hall Farm Halls Green | Halls Green, Hitchin SG4 7DP, England
Website
+44 1462 790565
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Reviews (26)
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1 - 10 of 26 reviews
Reviewed 2 weeks ago via mobile

One day I decided to melt my old gold into a bespoke unique design, after few days of surfing the internet I bumped into a very thorough article written by Laurie McGrath on melting gold and all the matters related to it. Soon after that...More

Date of experience: March 2019
Thank firefistdjack
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 1 week ago

Thank you so much for your wonderful review. We are so pleased to hear that you found out about our work from an article and felt informed about the process of melting gold in this way. Your wonderful words capture everything we wish to achieve...More

Reviewed 2 weeks ago

I am writing this review as I have found the experience with HKJ frustrating and at the moment I am unaware what is happening to my engagement ring. I rarely write reviews, but when I do, I have had a particularly good or bad experience....More

Date of experience: February 2019
Thank 151karo
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 1 week ago

We are extremely saddened and disappointed to read your review. However, we were so pleased to speak to you over the phone today. As we discussed your beautiful ring is ready for collection and we can’t wait for you to see it. The lack of...More

Reviewed 3 weeks ago

I had an idea for an engagement ring but needed to see it brought to life. Working with Christiana at Harriet Kelsall was the right choice. She took my initial ideas, worked with them, discussed them with me (in person and remotely - I am...More

Date of experience: November 2018
Thank 874DavidP874
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 3 weeks ago

Dear David, thank you so much for your wonderful 5* review. We absolutely love bringing stories and ideas to life and it was our pleasure to create the perfect ring for you and Jane. We hope to be able to work with you both again...More

Reviewed 23 January 2019

Being an indecisive control freak, my now fiancé agreed that a bespoke engagement ring was the way to go, but I was already anxious. I needn't have worried. From the moment we walked into the London store, we were warmly welcomed and put at ease....More

Date of experience: November 2018
Thank LeanneStep
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 24 January 2019

Dear Leanne, Thank you so much for your wonderful review! It’s so lovely to hear how much you enjoyed the whole bespoke experience. How exciting that you were part of the design but still got to enjoy a surprise reveal! We’re so grateful for your...More

Reviewed 11 January 2019 via mobile

Can’t rave enough about my new piece of jewellery bespokly designed at HK . I liased with Christiana who really listened & understood what I was trying to achieve. Couldn’t ask for a better experience or outcome. I love my new piece of jewellery which...More

Date of experience: January 2019
Thank ren8brady
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 14 January 2019

Thank you so much for your 5* review. We are delighted to hear how pleased you are with your bespoke jewellery- its so lovely to be able to breathe new life into special gemstones and metal so that they can enjoy being worn again. We...More

Reviewed 13 November 2018

I went to Harriet Kelsall for a bespoke engagement ring as part of a surprise proposal earlier this year and I can't speak highly enough about the quality and service I received. Working with Chloe, we achieved a unique and personal design that was then...More

Date of experience: March 2018
Thank jack-alc-ta
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 19 November 2018

Dear Jack, thank you so much for your wonderful review. We're delighted to hear how much you enjoyed the bespoke experience. When it comes to commissioning a unique engagement ring you can never scrutinize enough or ask too many questions- we always want to make...More

Reviewed 19 September 2018

After finding HK Jewellery online, I booked a consultation with one of their designers (Chloe) to try and turn an assortment of ideas into a special engagement ring. Chloe did a great job interpreting my ideas and guiding me through the process - it was...More

Date of experience: August 2018
1  Thank pgfletcher
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 19 September 2018

Thank you so much for taking the time to leave a review- we really appreciate it. We're delighted that you enjoyed the bespoke experience and are so pleased with your beautiful engagement ring. Our designers are experts in helping you articulate exactly what it is...More

Reviewed 14 September 2018 via mobile

I was recommended Harriet Kelsall by a friend and called them as I wanted something locally made and ethical. I was looked after from start to finish, the design was elegant and they worked with me to create something that was meaningful for my now...More

Date of experience: July 2018
Thank Meander726059
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 14 September 2018

Hi there, thank you so much for your kind words. We're so pleased to hear we were recommended to you by a friend and that you will now be doing the same- you will be forming your very own bespoke jewellery club! It's wonderful that...More

Reviewed 21 August 2018 via mobile

I visited HK with a million half-baked dreams and no idea! Thankfully Christiana Christoforou and her team effortlessly guided me through a process much more complex than I first realised. She answered each of my questions - from style to costs - with patience and...More

Date of experience: June 2018
Thank John W
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 23 August 2018

Dear John, Thank you so much for your wonderful review. We’re delighted to hear we transformed your dreams into reality and designed and made a ring that both you and Rachel love. Commissioning a bespoke engagement ring is a journey of discovery and it’s always...More

Reviewed 26 July 2018 via mobile

I had a telephone consultation with the amazing Alice, she was amazing! She sketched the most perfect ring and then the gold smiths turned it into reality! Nothing was to much, super friendly, super kind and the best service! I even got a booked made...More

Date of experience: June 2018
Thank Ben-Jamin F
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 15 August 2018

Hi Ben, we're so sorry we missed your lovely Trip Advisor review! Thank you so much for your kind words, its wonderful to hear how much you enjoyed the bespoke experience. We agree that our photo books are such a special way to remember this...More

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