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The Macallan Distillery

Closed Now: 9:30 am - 6:00 pm
Open today: 9:30 am - 6:00 pm
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Review Highlights
Alan

Absolutely stunning! The enterance really sets the tone for the feel of the brand new facility... read more

Reviewed today
Alan S
via mobile
New High Tech Experience, What's Your Preference

There's no denying that the new Macallan experience is a technical wonder. The building is visually... read more

Reviewed 2 days ago
Daryl C
,
Pleasanton, California
Read all 523 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“pillars tour”(19 reviews)
“our tour guide”(41 reviews)
“visitor center”(17 reviews)
About
Closed Now
Hours Today: 9:30 am - 6:00 pm
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Contact
Charlestown of Aberlour, Aberlour AB38 9RX, Scotland
Website
+44 1340 872280
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Reviews (523)
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All reviewspillars tourour tour guidevisitor centerwhisky makinggreat tourunder constructionnew buildingtaste testingstate of the artbook in advancetrip to scotlandworth the tripwhole processhighly recommend this tourhigh endcar parkwhisky lover
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1 - 10 of 444 reviews
Reviewed today via mobile

Absolutely stunning! The enterance really sets the tone for the feel of the brand new facility. Automatic doors open to a crisp and clean display of whisky over the ages of The Macallan. Charming staff welcomed us in, and we set off on our tour...More

Thank Alan S
Reviewed 2 days ago

There's no denying that the new Macallan experience is a technical wonder. The building is visually stunning. Whether you like the experience or not really depends on your expectations. For someone new to whisky tasting, a tour might be a great choice. The guided tour...More

Thank Daryl C
Reviewed 4 days ago via mobile

Rushed for our 1200 tour after visiting another local distillery and staff were very helpful when we arrived 5 minutes late and took us to catch up with the tour. My initial impression of the facility was a wow factor. Yes the signage, particularly when...More

Thank jimuk530
Reviewed 4 days ago

We had been planning to visit the new Macallan Distillery since it opened recently. Whilst the building is beautiful with spectacular views and a great concept it left us cold. I suppose we are more 'traditionalists' when it comes to distilleries but several of the...More

Thank wendyian
Reviewed 6 days ago via mobile

They have spent a lot of money on their new facility but just doesn’t work for me. Beautiful but a very sterile facility and the tasting room was not up and running when we were there and price for shots was very expensive. Will try...More

1  Thank RWG19
Reviewed 1 week ago

What a big building very sleek and modern, and you can walk around free if you have not booked a tour, we had just dropped in so we were not able to get a tour and were told it would be next week before we...More

Thank shirleyfosterg
Reviewed 1 week ago

While in the Speyside area, my husband and I wanted to do a mix of distillery tours ranging from the small to the large. The Macallan definitely ticked the “large” box and we were especially excited to visit their new state-of-the-art distillery. We pre-booked a...More

Thank hfritzinger
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 1 week ago

Dear hfritzinger, Thank you for taking the time to write your lovely five star review of The Macallan. I am delighted to read that you enjoyed the experience of the Six Pillars tour. It is particularly great to read that "The Macallan is a beautiful...More

Reviewed 1 week ago

The entrance leading up to the distillery is certainly not disabled or elderly friendly, the design of the pathing is uneven and awkward to walk on. The entrance is not completely clear, yes a couple of small signs indicating an entrance somewhere in a certain...More

Thank alistairdavidson
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 1 week ago

Dear alistairdavidson, Thank you for taking the time to write your detailed review following your recent visit to The Macallan. It is great to hear that you found the wall of whisky to be impressive, and that the members of the team you spoke to...More

Reviewed 2 weeks ago via mobile

Not "just another distillery tour". The fabulous new visitors centre is something to behold, full of interest, beautifully designed and with delightful staff. Welcomed by Honor and guided round by Graham it was a lovely experience. Full of knowledge and answered several quite technical questions...More

Thank Lesley M
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 1 week ago

Dear Lesley M, Thank you for taking the time to write your recent review of The Macallan. I am delighted to hear that you found your experience to be "full of interest, beautifully designed and with delightful staff". Honor is a real asset to our...More

Reviewed 2 weeks ago

Just had a fantastic tour of this stunning new facility. Our guide Lindsey made the tour such a pleasure. Shes a lovely, intelligent and professional young lady who is an excellent ambassador for the Macallan brand. She ran the tour in a nice relaxed way,...More

Thank kugaman1
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 1 week ago

Dear kugaman1, Thank you for writing your lovely five star review following your recent visit to The Macallan. It is great to hear that you enjoyed a "fantastic your of this stunning new facility". It is particularly great to hear that Lindsay made your tour...More

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Questions & Answers
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EfkaM
5 September 2018|
AnswerShow all 14 answers
Response from BL2007 | Reviewed this property |
We opted to use a car service that charged by the hour. When I did the math, it was equivalent to what I would have paid for the train there for 2 people. Truly, I would suggest driving yourself or the car service as it’s 3... More
1
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udaybalaji
25 July 2018|
AnswerShow all 8 answers
Response from Aaron P | Reviewed this property |
Hi One and a half hours for the tour. Try Aberlour Taxis and booking in advance is a must. Enjoy!
2
Votes
Goldi411
17 July 2018|
AnswerShow all 7 answers
Response from Juan Carlos D | Reviewed this property |
In Scotland is an offence to drink and drive, as any other country. But the limit is lower here. If you’re driving you shouldn’t drink. If they know that you’re driving they have the legal right to refuse to serve any... More
3
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