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White Island Tours

Whakatane 3120, New Zealand
+64 800 733 529
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Review Highlights
Into "the mouth of hell" !!

White Island is the northernmost and only currently active volcanic vent in New Zealand. Reached by... read more

Reviewed yesterday
Bree265
,
Sandy UK
One in a lifetime experience

I took my boyfriend here for his birthday - the first time we were booked to go it was cancelled... read more

Reviewed 2 days ago
Kimberley B
,
London, United Kingdom
Read all 858 reviews
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Cruise across the pristine waters of the Bay of Plenty to White Island (Whakaari) – New Zealand’s most active volcano. After being fitted with hard hats and gas masks, guides will lead you on an exploration of the crater floor. Experience roaring steam vents, bubbling pits of mud, hot volcanic streams, and the amazing lake of steaming acid. The vivid hues of yellow and orange, resulting from the abundant Sulphur on the island, make it a photographer’s dream. After the time on the island, lunch will be served back on the boat as we cruise to see the outer walls of the island, abundant with Pōhutukawa and Australasian Gannet colonies. The area is also home to dolphins, whales, and other marine life, and viewing these majestic creatures in their natural habitat is a great way to end the day. Tours depart daily (weather permitting) from Whakatāne. For those wishing to stay in Whakatāne, we recommend the White Island Rendezvous motel, which is also the check-in location for our tours.
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“active volcano” (175 reviews)
“boat ride” (72 reviews)
“packed lunch” (57 reviews)
LOCATION
Whakatane 3120, New Zealand
CONTACT
Website
+64 800 733 529
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1 - 10 of 775 reviews

Reviewed yesterday

White Island is the northernmost and only currently active volcanic vent in New Zealand. Reached by boat from Whakatane, we travelled with White Island Tours with Peejay. The boat crossing was about 1 1/2 hours each way and got a bit bumpy at times, but...More

Thank Bree265
Reviewed 2 days ago

I took my boyfriend here for his birthday - the first time we were booked to go it was cancelled due to weather conditions, but we managed to get booked in promptly the following weekend. We had the most incredible time - the staff are...More

Thank Kimberley B
Reviewed 2 days ago

Went with my Dad, we'd been talking about it for years, but we only booked it the day before so we got lucky. Weather conditions were "marginal" and the ride out was rough, so if they cancel a trip I'm pretty sure they're doing it...More

Thank ShakkaKhan
Reviewed 6 days ago

Having a geo-morphologist for a father this was a natural choice for an early birthday present while he was out in NZ and WOW!! The tour team did a fantastic job right the way through the trip, from looking after everyone on the choppy ride...More

Thank Palmytaff
WITManagement, Manager at White Island Tours, responded to this reviewResponded 5 days ago

Hi Palmytaff, Thank you for your review, it was great to hear that you and your father enjoyed the tour to White Island with us. We certainly share your sentiments - even after all these years, we still get that 'WOW' feeling when we visit!...More

Reviewed 1 week ago

This trip out to White Island is totally worth the price. Do it! The boat trip itself is wonderful, as you get a lot of local history narrated, and are likely to see a good variety of sea life. White Island is fascinating and the...More

Thank Sarra H
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Hi Sarra, Thank you for your review, we're pleased to hear that you enjoyed your tour to White Island so much. Your kind recommendation is most appreciated, so too, your offer to provide ideas on how our booking process could be approved. Please feel free...More

Reviewed 2 weeks ago

We had a great day from start to finish. The staff were super friendly and helpful and looked after us so well. Our boat trip was a bit choppy but the pod of dolphins that joined us was a wonderful distraction. The volcano itself was...More

Thank larafairweather
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Hi larafairweather, Thank you for your review, we're pleased that you (and everyone in your group) enjoyed their tour to White Island with us! Cheers!

Reviewed 2 weeks ago via mobile

This trip was amazing!!! Don’t let the cost hold you back, it’s absolutely worth it. Even the seas were calm, the boat ride out was a bit choppy. If you have mobility issues, be aware as the boat docks in the water and you have...More

Thank Brittany B
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Hi Brittany, It was great to hear that you had such a phenomenal time on your tour to White Island with us, and we thank you for taking the time to post your review. Cheers!

Reviewed 2 weeks ago

I booked a day trip with White Island Tours, 15 The Strand East, Whakatane, Bay of Plenty, 3120, New Zealand. The booking on line clearly had the following conditions - "CANCELLATION POLICY You may cancel your booking or alter the number of participants any time...More

Thank Frank G
WITManagement, Manager at White Island Tours, responded to this reviewResponded 1 week ago

Hi Frank, Thank you for your review. We understand that you are very frustrated, but we wish to take a moment now to address some of the inaccuracies in what you have written. The booking you made (and later cancelled) for the 3rd February 2018...More

Reviewed 2 weeks ago

Everything has pretty much been said. Extremely popular trip so make sure you book ahead. The experience was beyond my wildest expectations and the gas masks are truly welcome!! Having a couple of sons studying Geology we thought this perfect for them and indeed for...More

Thank babylon_f
WITManagement, Manager at White Island Tours, responded to this reviewResponded 2 weeks ago

Hi Babylon_f, It was great to hear that you enjoyed your visit to White Island with us. We feel very fortunate to be able to share White Island with people and believe, like you, that experiencing what it is like to walk in her inner...More

Reviewed 2 weeks ago via mobile

I was pleased with my trip to the island! The guides were knowledgeable, the scenery was gorgeous and the dolphins on the way were a bonus. The lunch was really disappointing! You can't think of it as lunch at all. Because the tour and the...More

Thank Halevi M
WITManagement, Manager at White Island Tours, responded to this reviewResponded 2 weeks ago

Hi Halevi M, Thank you for your review, we're pleased to hear that you enjoyed your visit to White Island and that you found our guides to be knowledgeable. We are, however, sorry that our lunch did not meet your expectations. The lunch is advertised...More

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Questions & Answers
Amanda H
17 November 2017|
AnswerShow all 7 answers
Response from WhiteIslandTours | Property representative |
Hi Amanda, There are no heights involved in our tour. The way the volcano has formed allows us to land you directly onto the crater floor and this is mostly flat. There are no sealed pathways etc as the island is kept as... More
1
Vote
Jenny B
31 January 2017|
AnswerShow all 8 answers
Response from Paula D | Reviewed this property |
hi jenny I really don't think it would be suitable for children that age. there is a bit of walking over rocks and stuff. Also lots of dangerous stuff around.But an amazing trip otherwise. treat yourself and get a baby... More
1
Vote
Patchjudy
15 December 2016|
Answer
Response from WhiteIslandTours | Property representative |
Hi there, our tour is $219 for adults and $130 for children aged 4 to 15 inclusive.
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