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East Somerset Railway

Cranmore Railway Station | Cranmore, Shepton Mallet BA4 4QP, England
+44 1749 880417
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Review Highlights
Lovely afternoon

Lovely little station, very interesting and everyone very enthusiastic and well informed. Wonderful... read more

Reviewed 3 days ago
nickij57
,
Worthing, United Kingdom
via mobile
Short, but very sweet

The actual track isn’t terribly long, just a couple of miles each way, but we still managed to... read more

Reviewed 1 week ago
Stephen B
,
Devon, United Kingdom
via mobile
Read all 250 reviews
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Overview
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A Trip Back In Time Come and meet our friendly staff and take a relaxing ride on our heritage steam train through the beautiful Mendip Countryside. The return journey takes approximately 40 minutes and is a 5 mile round trip. You pay once and you can ride the trains all day! As well as riding the train you can visit our engine shed and workshop and see our restoration projects up close, while away an hour or so chatting away to our very knowledgeable volunteers. We also have a signal box and miniature railway (these are only open on specific dates), small museum, a big shop and cafe serving delicious homemade meals each day we are in steam. We also offer Cream Teas, High Teas and Sunday Lunches on specific dates which need to be booked in advance as they do sell out very quickly. Our season runs from March to October and then we run our Santa Specials in December.
  • Excellent43%
  • Very good32%
  • Average11%
  • Poor8%
  • Terrible6%
Travellers talk about
“signal box” (20 reviews)
“cream tea” (23 reviews)
“mendip vale” (17 reviews)
LOCATION
Cranmore Railway Station | Cranmore, Shepton Mallet BA4 4QP, England
CONTACT
Website
+44 1749 880417
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Reviews (250)
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1 - 10 of 245 reviews

Reviewed 3 days ago via mobile

Lovely little station, very interesting and everyone very enthusiastic and well informed. Wonderful engines and tickets lets you go on as many times as you like on the one visit. Ideal for family visit and dogs allowed at no extra cost.

Thank nickij57
Reviewed 1 week ago via mobile

The actual track isn’t terribly long, just a couple of miles each way, but we still managed to spend a great 5 hours here. Using our rover tickets, we did 4 journeys (2 steam, 2 diesel), looked around the sheds, exhibition, signal box and shop...More

Thank Stephen B
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello Stephen B Thank you for your great review and glad you made full use of our facilities and you got to ride a steam train and our heritage diesel service too. You are right we get the military aircraft flying over nearly every day,...More

Reviewed 1 week ago via mobile

Well that's 30 minutes of my life I won't get back! Got this for my husband as an anniversary present and unfortunately both of us were disappointed. Apart from the gift shop and cafe, everywhere and everything seemed run down and shabby. We arrived early...More

Thank Jacky A
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello Jacky A Thank you for your review and I am sorry to hear that you didn't enjoy your experience with us.

Reviewed 3 weeks ago

Well run heritage railway with friendly staff. Surprisingly busy for a Wednesday in September. Workshops are open to public and give far more access to the maintenance side of operation than other heritage lines I have visited. The main weakness is that the railway doesn't...More

Thank elmdalian
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello elmdalian Thank you for your review and it was really nice that you mentioned about the workshop as you are allowed to get up very close and personal to the engines and carriages and as you say see more than on other lines -...More

Reviewed 3 weeks ago

This was the first time I had been on a steam train since I was a child. The station platform was authentic with a waiting room and small museum, there were also engine sheds and a signal box to look round.Then I saw the steam...More

Thank margaret989
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello margaret989 What a lovely review and wonderfully described, I feel like I am there with you! Glad we were able to recreate some lovely childhood memories for you and thank you again for visiting. Hopefully you can visit us again soon.

Reviewed 4 weeks ago via mobile

We had a Christmas gift of a steam train ride so we decided to visit the East Somerset venue. It is tucked away just to the east of Shepton Mallet. We arrived in time for the first train of the day at 11am. It was...More

Thank Paul M
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello Paul M Gosh what a lovely review and glad you had a great time with us. I think you have described us very well. I totally agree with your comment, "It was a delight to see some other travellers and some primary school children...More

Reviewed 5 weeks ago

By chance we visited on the Ivatt gala day where 2 new engines were pulling the carriages. As a result there were a great number of enthusiasts with cameras. While the line is only 2 miles long there are four stations and there is a...More

Thank Richard B
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello Richard B Thank you for your review and glad you had a great time with us, looks liked you picked a good day to come with it being the gala day so lots to do. The telephone cum postbox (a K4) is very rare...More

Reviewed 11 September 2017

We were happy with visit overall used with a buyagift voucher present its only 4 miles from Shepton Mallet where we made an overnight stay. Ticket allows access to all day steam trains return trip last 45 minutes. You can actually visit the repair sheds...More

Thank James E
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello James E Thank you for your review and glad you had a good time with us. I hope you don't mind me mentioning (for the purpose of other customers reading this) that your voucher was through Buy a Gift which is a separate company...More

Reviewed 11 September 2017

Had a very enjoyable visit to the East Somerset Railway, starting off with a very nice lunch and then a visit to the Signal Box where Clive provided a very informative explanation of the workings of a Signal Box with hands on demonstrations of the...More

Thank Iain M
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello Iain M Thank you for your lovely review and sounds like you made full use of our facilities and chatted to our staff which we always recommend as they are a fountain of knowledge. We hope you can come and visit us again soon....

Reviewed 10 September 2017

nice visit very friendly staff,a overall nice experience very informative people that run the station and all very committed to the revival and upkeep of a valued assetMore

Thank David S
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 1 week ago

Hello David S Thank you for your lovely review and glad you had a nice visit and that you think the railway is a "valued asset", we think so too and we are looking at ways to further enhance the customer experience while being sensitive...More

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Questions & Answers
Elaine F
29 December 2015|
Answer
Response from Susie J | Property representative |
Hello There I am so sorry for the very late response, I obviously missed it when you first posted it. The line is 2.5 miles long and the return journey takes approximately 40 minutes. It starts at Cranmore and goes to... More
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