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Review Highlights
Great way to reach a fantastic destination

Short walk from StonyPoint station (half an hour from Frankston) - Staff were very friendly and... read more

Reviewed 5 days ago
Rod P
Taking the grandchildren for a day out.

Great return journey to Ph.Is with our grandchildren. Staff very friendly & captain most obliging... read more

Reviewed 3 weeks ago
annydb
,
Hastings, Australia
Read all 21 reviews
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Traveller Overview
  • Excellent82%
  • Very good0%
  • Average0%
  • Poor4%
  • Terrible14%
Travellers talk about
“stony point”(4 reviews)
“french island”(5 reviews)
About
Western Port Ferries operates the passenger ferry service on spectacular Western Port Bay, sailing between Stony Point, on the Mornington Peninsula, Tankerton on French Island and Cowes on Phillip Island. The service operates 365 days per year, and...more
Suggested duration: < 1 hour
Contact
Crib Point, Victoria 3919, Australia
Website
+61 3 5257 4565
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Reviews (21)
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All reviews stony point phillip island french island great trip ferry service cowes crew passengers boat ferries pier ride
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1 - 10 of 21 reviews
Reviewed 5 days ago

Short walk from StonyPoint station (half an hour from Frankston) - Staff were very friendly and welcoming (even gave me a map to show where to look for Koalas on French Island. Waiting for the ferry on the jetty provided an opportunity to watch people...More

Thank Rod P
LeanneJ434, Manager at Western Port Ferries, responded to this reviewResponded 2 days ago

Thanks Rod for your great review. Sounds like the day exploring French Island was great fun. The island is very large so biking around is a great way to discover the natural beauty, forests, beaches, flora and wildlife. Hope you got to see the unique...More

Reviewed 1 week ago

Yesterday, October 11th, our six seniors came to the stone point and took a cruise. Although this week is the elderly week, we need to buy tickets for 16 yuan per person. Say that an island is 8yuan. The six of us paid 96 yuan....More

Thank zhenkun55
Reviewed 3 weeks ago

Great return journey to Ph.Is with our grandchildren. Staff very friendly & captain most obliging showing the kids around. Only thing would be good to have a shelter at Stoney Pt when waiting!!More

Thank annydb
LeanneJ434, Manager at Western Port Ferries, responded to this reviewResponded 1 week ago

Thank you for your 5 star review. The short trip on the fast catamaran to Phillip Island is a lovely days outing from Stony Point. Drive to the ferry or take the train to Stony Point, and all just 80 km's from Melbourne. Your feedback...More

Reviewed 8 September 2018 via mobile

This girls rocks. She really helped me a lot in a difficult situation once I took a ferry and I realized that I left my purse somewhere on the train before . She cheered me up , called the train station lost and found and...More

Thank katyara2004
LeanneJ434, Manager at Western Port Ferries, responded to this reviewResponded 10 September 2018

Thank you for your beautiful review. Yes, we agree Ash is superstar. A big heart indeed. Hope to see you aboard Western Port Ferries again! Warmest regards, Leanne

Reviewed 5 September 2018

Travelling to French Island has been a frustrating experience with Westernport Ferries, for the first time in the 3 years I have been visiting the island at this time of the year to see the orchids. The past few years everything has gone smoothly with...More

Thank Neha N
Reviewed 28 June 2018

Having been left on the pier twice now, I have no confidence in the service, if you can call it that. It was my understanding that the first and last ferry, is a service designed to connect with the train from/to Frankston. I have registered...More

2  Thank Lizcan2018
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded 10 July 2018

Thank you for your review and feedback. Please note that our number one priority is customer safety and on the day you travelled was indeed one of the windiest days of the month of June on Western Port Bay with winds recorded at 37 knots....More

Reviewed 7 March 2018

We caught the ferry from Stony Point jetty to Cowes for lunch with friends. If traveling by car make sure to get to Stony Point early as parking can be limited. We were a group of 10 seniors which allowed us all,to,travel free on weekends...More

1  Thank Lois P
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded 9 March 2018

Thank you for the great review. What a great days outing. Sailing to lunch, a wander around the village of Cowes, visit the brewery or ice cream shop and wander the beach. Perfect! Hope to see you again soon. Regards, Leanne

Reviewed 5 March 2018

We read that travel to and from Phillip Island is free on weekends for seniors so decided to try it out. The ferry ran on time. It was easy to board and move around. The captain was Spike and he and his crew were friendly...More

Thank Noi-Pip
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded 9 March 2018

Thank you for your great review and feedback. It is a great day trip to Cowes, Phillip Island. Sail to lunch, ice cream on the beach or a visit to the brewery. Train to Stony Point and a 5 minute walk to the jetty. Hope...More

Reviewed 5 March 2018

The women who ran the ferry service when we visited did a fantastic job. Great maneuvering by the captain made for a gentle ride and the service crew were attentive and helpful.

Thank Helen D
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded 9 March 2018

Thank you for your great review. Our crew do an amazing job and your feedback has been passed on. Hope to see you onboard agin soon. Regards, Leanne

Reviewed 4 March 2018

Recently with a few friends I travelled from Cowes to Stony Point and return with Westernport Ferries, We bought our tickets online which proved to be good idea as the ferry company then has your mobile phone number in case they need to contact you....More

Thank Heather M
Leanne J, Manager at Western Port Ferries, responded to this reviewResponded 9 March 2018

Thank you for your great review and feedback on our services and staff. We hope to see you onboard agin soon. Regards, Leanne

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