We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 10:00 am - 6:00 am
Save
Share
Review Highlights
Restaurant review

Been here a few times for a drink, few diff events some hit and miss others are good here and for a... read more

Reviewed 14 May 2018
Sian L
,
Kent, United Kingdom
via mobile
Great night out

This is a friendly and convenient casino. We were staying locally and spent a couple of pleasant... read more

Reviewed 28 April 2018
Mel W
,
Warminster, United Kingdom
Read all 71 reviews
9
All photos (9)
Full view
Traveller Overview
  • Excellent39%
  • Very good29%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
About
Grosvenor Casino Thanet is a vibrant and diverse leisure destination which boasts an a la carte restaurant, late night bar and a comprehensive gaming experience. Our Gaming offer includes American Roulette (including Electronic Terminals, Blackjack...more
Open Now
Hours Today: 10:00 am - 6:00 am
See all hours
Contact
Unit 47 Westwood Cross Margate Road | Westwood Cross Retail Park, Broadstairs CT10 2BF, England
+44 1843 579999
Reviews (71)
Filter reviews
71 results
Traveller rating
27
21
13
5
5
Traveller type
Time of year
LanguageEnglish
27
21
13
5
5
Show reviews that mention
All reviewsfun nightnice casinoreception staff were very friendlyrestaurant reviewfluttergamblingslotsroulettereecebaratmospherevoucherthanet
FilterEnglish
Updating list...
1 - 10 of 71 reviews
Reviewed 4 weeks ago

Vegetarian starter choice good, only a couple of mains, food good and service usually good but the visit this time was disappointing, ordered nachos for starters, very small portion, bearing in mind its about £5.50, asked for some sour creme, nachos are never nice without...More

Thank popat2
Reviewed 14 May 2018 via mobile

Been here a few times for a drink, few diff events some hit and miss others are good here and for a little light gamble, but been here twice for the food which both times has always been very nice, the waffles are lovely, I'm...More

Thank Sian L
Reviewed 28 April 2018

This is a friendly and convenient casino. We were staying locally and spent a couple of pleasant evenings here. Good food in the restaurant with attentive and efficient staff.More

Thank Mel W
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 2 May 2018

Dear Mel W, Thank you so much for taking the time to post a lovely review and for your generous rating. It is lovely to hear that the team performed well during your stay in Thanet and I will be showing the team this review...More

Reviewed 7 April 2018

I come here regularly just for a drink but this time decided to have something to eat with my pal. We were really nicely looked after by Kenny, who helped me out with the sauce choices on the steaks. Service was super efficient and our...More

Thank WaiterCal
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 2 May 2018

Dear WaiterCal, Thank you so much for your review, and such a lovely one at that. I will certainly forward your comments onto Kenny and our Food and Beverage Teams. It is great to receive such praise and we hope all subsequent visits are as...More

Reviewed 17 March 2018

Been here a couple of times. Not as good as the London casino's but still a fun night out and always come out on top so far ;) You can start with 50p chips to bet with if its your first time then move on...More

Thank Darren W
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 2 May 2018

Dear Darren W, Thank you for your review, it really is much appreciated, and we are glad to hear you are having great times with us. It is lovely to have our customers recommend us to others. Your information regarding our minimum bet is correct-...More

Reviewed 16 February 2018 via mobile

19 of us went to the casino for dinner and some gambling. We opted for the 3 course set menu with a drink, £5 slots voucher and £5 table voucher. Booking was easy, I phoned up to book and they sent me the menu so...More

1  Thank Peter H
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 18 February 2018

Dear Peter H, What a great review- thank you so much for writing this and thank you so much for the five stars. It really is much appreciated. We were so pleased to hear that the whole process, from booking a Full House Experience, to...More

Reviewed 21 January 2018

Had a great evening for a 70th birthday party. Food was lovely (I have never had a bad meal here). Great relaxed atmosphere, plenty of staff who were polite and courteous. thank youMore

Thank Sara C
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 18 February 2018

Dear Sara C, Thank you so much for taking the time to write a review of our venue and thank you for the 5 stars. We are always happy to receive feedback but especially so when it reads as above. We hope that you will...More

Reviewed 6 January 2018 via mobile

Sat up here all night on one machine. Lost £50 and then started to win and low and behold a "machine malfunction". Took ages to reboot machine while all our numbers popped in and we didn't win a thing. Why can't the machine see we...More

Thank 46fitzroy
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 15 January 2018

Dear 46fitzroy, Thank you for taking the time to write again and let us know of this issue. I would love to take the time to discuss this matter with you further so that I may confirm with you the details. Please contact me on...More

Reviewed 14 October 2017 via mobile

Went last night hoping to get a meal for two without booking. Got to the casino only to be told we have two chefs on and a party of 19 in which meant everyone else had to have a considerable wait. Went to Ask Italian...More

1  Thank rtr2uk
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 15 January 2018

Dear rtr2uk, We were so disappointed to read your review but thank you for taking the time to let us know of your bad experience. It is not our general practice to encourage our customers to dine elsewhere and please believe that we are most...More

Reviewed 12 October 2017

A great place to see for an amazing array of talent and first class meals .You don't have to gamble to enjoy the amazing atmosphere.More

Thank ghearsey
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 14 October 2017

Dear Ghearsey, Thank you so much for your concise and wonderful review and thank you also for the 5 stars. It really is much appreciated and I will forward your comments to all of our teams especially the Food and Beverage teams. We hope to...More

View more reviews
Questions & Answers
Ask a question
redsquarehay
3 May 2017|
Answer
Response from GrosvenorThanet | Property representative |
Hey Redsquare, Our dress code is that we do not allow hats or baseball caps, no jogging bottoms or tracksuits, no work clothes or clothes that are stained from paint or the such like. Smart casual is all good. No sports... More
0
Votes
prowler2
29 April 2017|
Answer
Response from GrosvenorThanet | Property representative |
Hi Prowler2, You no longer have to be a member at the casino as we have Full Open door policy however you do have to appear to be over 25 or you will need ID such as a drivers license or a valid passport. It is in your... More
0
Votes
fergus220809
3 December 2015|
Answer
Response from GrosvenorThanet | Property representative |
Dear Fergus, Apologies for not getting back to your sooner. We are open Friday from 12 noon until Monday at 6am. All other days we open at 12 noon and close at 6 am. So it is just the weekends that we are 24hours. Thank... More
0
Votes