Summit Shuttles
Summit Shuttles
4.5
About
Our team at Summit Shuttles will provide all your Transport needs in and around Tongariro National Park.We pride ourselves on being the BEST transport company in the region, our times are flexible to meet your needs, whether its a Return shuttle from the Tongariro Crossing or One Way service, Whakapapa Village or Northern Circuit. So come and play in the Majestic Tongariro National Park.
Duration: More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
92 reviews
Excellent
71
Very good
7
Average
5
Poor
3
Terrible
6

König Y
1 contribution
Nov. 2023 • Solo
Super friendly staff, flexibel in booking as a hat the opportunity to get picked up the same day! Top!
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas F
1 contribution
Nov. 2023 • Couples
We booked the 5:45 shuttle and they did not show up. After i called them twice they came over 30 minutes too late. All the other shuttles were ob time.
I e maild them for a small refund and got no answer.
For the shuttle back they were late again and all zhe other shuttles were already gone.
The proces are the same almost for every shuttle so do not book here.
Written 24 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sebastian
8 contributions
Nov. 2023 • Couples
Booking process was okey and they also offered the Pickup at Whakapapa Holiday Park but only when you call them not on their website. But then the service was really bad and the works we had in New Zealand. We were informed 10' before the pickup that the car will be delayed by 1 hour which was already surprising and a bit disappointing. But the pickup was then again delayed by more than 30'. Even when calling them they could not really say were their driver is and when they will arrive. With 1.5h delay we started our hike. At the end of the track it was agreed with the driver that there will be a pickup at 4 but he did not show up and we again had to wait for another 30' before the bus showed up which was only a small van and which could not fit everybody. I honnestly cannot understand how a service in such a touristic place which is everyday the same can go so much wrong. I have no other experience with other operators and don't know if this is the standard. I only saw that other opperators made in on time to the pickup at the end of the track.
Written 19 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chad M
2 contributions
Nov. 2023 • Solo
They were super helpful on the call to decide which day, left and dropped MD where they said and both drivers were full of character!
Written 10 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sean C
3 contributions
Jun. 2023 • Family
Friendly, helpful but also safety focused service. We used these guys to take us from National Park to the Tongariro crossing. They made sure we had the right gear, but could not have been more helpful and friendly. Our driver was knowledgeable, friendly and funny. Shuttle was waiting for us at the pickup point and at the end of the Crossing. Awesome, could not recommend them more highly!
Written 16 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kevin N
2 contributions
Apr. 2023 • Couples
Went yesterday. Picked up at KiwiCash camp lot at 7am sharp. Very reliable. We would recommend them.
Written 25 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cruiser37541068378
1 contribution
Mar. 2023 • Couples
Shuttle got cancelled due to bad weather but they didn't send us an email. It was only a few hours after when we found out that they've called us and left a message on my mobilbox. I'm travelling, I'm not using my phone here as it is really expensive. Now it's almost one week after we were supposed to do the shuttle and I didn't hear anything back from them. I've sent 3 mails requesting a refund - no answer. This is really inconvenient and bad customer service.
Written 2 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neil M
5 contributions
Mar. 2023 • Couples
Terrible experience. Told that we would be picked up at 3pm but the driver turned up at half 4. There was c.10 people waiting and we asked the reason for the delay and the driver just burst out laughing.

We were particularly annoyed as this occurred on a very hot day and we were forced to stay outside after an 8 hour hike with no water.

We asked the other shuttles and they noted that this company has a reputation for being late.

Avoid if possible
Written 20 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trav3lbug00
Sydney, Australia9 contributions
Mar. 2023 • Couples
Bus was booked through our hotel for the Tongariro Crossing. Pick-up in the morning went smoothly, but bus didn’t show for the scheduled 3pm pick up in the afternoon, and didn’t turn up till 4.30. We’d arrived early for the 3pm pickup, so that meant 1hr45 waiting in the sunshine (and no water because we’d drunk it on the crossing!). Other bus drivers doing pickup laughed when we told them who we were waiting on, apparently the Summit bus driver is notoriously unreliable. Avoid.
Written 14 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MEAGHAN S
1 contribution
Feb. 2023
Our group of 3 was supposed to be picked up around 8:15 the morning of our trek. We were waiting for 20 minutes before calling in for an update for the bus. Summit Shuttle's told us they would call us back with an update. They called back and said the bus was in traffic and would be there in 20 minutes. We waited another 30 minutes before calling again for another update. We were told the bus would be there any minute. The shuttle ended up showing up an hour and a half later. The shuffle drive said he had been driving around trying to find us which was why he was late, which was a different excuse from the person on the phone. Starting the crossing an hour and a half later than plan impacted our entire day schedule. Very disappointing experience.
Written 1 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Summit Shuttles: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Summit Shuttles