We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 585 Waitomo Caves Road, Waitomo Caves 3977, New Zealand
Phone Number: +64 7-878 6219
Website
Today
08:30 - 21:00
Closed now
See all hours
Hours:
Sun - Sat 08:30 - 21:00
Description:

The Legendary Black Water Rafting Co. Is New Zealand's first and world...

The Legendary Black Water Rafting Co. Is New Zealand's first and world renowned Black Water adventure operator. With over 27 years experience we invite you to become part of our legend. Experience this mysterious, magical underground world of ancient caves, rivers and waterfalls, rock formations and breathtaking glowworms.

read more
Book In Advance
USD 99.92*
and up
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 1,356 reviews
Visitor rating
  • 964
    Excellent
  • 196
    Very good
  • 51
    Average
  • 24
    Poor
  • 13
    Terrible
Black Labyrinth was amazing

We were happily greeted by Tyler, and told it would just be our family group on the tour for our selected time slot. We were introduced, and given wetsuits and safety gear. After... read more

5 of 5 bubblesReviewed 2 days ago
zoef92
,
Hobart
via mobile
Add Photo Write a Review

1,356 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,248: English reviews
Hobart
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

We were happily greeted by Tyler, and told it would just be our family group on the tour for our selected time slot. We were introduced, and given wetsuits and safety gear. After having a practice run, we quickly made our way into the caves. Our guides were so informative... and non-judgmental as a few in our family group have... More 

Helpful?
Thank zoef92
Mount Maunganui, New Zealand
1 review
5 of 5 bubbles Reviewed 3 days ago NEW

This adventure was unlike anything I have ever experienced. Would I have signed up for this if I knew everything involved in this 5 hour tour beforehand? No way!!! But I accomplished and succeeded in ways I didn't even know possible. It was very far outside my comfort zone- including ziplining in pitch black darkness and free climbing up waterfalls... More 

Helpful?
Thank elixir3339
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

We had great guides Hunter & George. Really enjoyed the tour, had some fun times and also learnt about the caves and the glowworms. Even got a mud mask. A lot of floating mixed with a few jumps, which I enjoyed, and some walking/tripping on the rocks.

Helpful?
Thank BRaeKramer
Nottingham, United Kingdom
Level Contributor
187 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Legendary indeed. Amazing unique experience. I did the Labryinth tour and loved it. Our guides were all awesome, full of jokes and fun - and it was something you have to do if you're in the area! Amazing amazing fun! Merch is awesome too but didn't have my sizes! Only issue would be my girlfriend getting injured in the cave... More 

Helpful?
Thank Tom W
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW

The Black Water Rafting Co. was a great pick! We went on the Black Abyss tour with Malin and Simon and we loved every minute of it (abseiling, zip-lining, rafting, and waterfall climbs). Their instruction was thorough but not overbearing and their knowledge on the cave formation, history, and glowworms were top notch. The staff were safety conscious and professional... More 

Helpful?
Thank OusideTraveller
Denver, CO
Level Contributor
27 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

My friend and I took the Black Labyrinth tour in March. I loved the idea of floating on an inner tube through the caves. It was much more of an adventure than I expected as we jumped backwards into the dark off underground waterfalls. There was less floating and more climbing through sections in the dark. Still, it was amazing.... More 

Helpful?
Thank CoBlueJay
RuakuriCave, Manager at The Legendary Black Water Rafting Co., responded to this review

Thanks for the review and sorry it was tarnished by missing photos! I wasn't aware of this issue so if you could please email me your tour details I will investigate for you. Thanks Logan logan.doull@thlonline.com More 

Level Contributor
4 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 5 days ago NEW

By far the best activity that I have done in New Zealand. The guides made it fun and thoroughly enjoyable for all involved. Interesting, factual stories made the whole experience that much better. I accomplished things I never imagined I would be able to do and got the ultimate adrenaline rush after successfully completing them

Helpful?
Thank Jordan M
RuakuriCave, Manager at The Legendary Black Water Rafting Co., responded to this review

Woohoo! Thanks for the cool review! More 

1 review
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Unbelievable trip!!! 5 of us did this tour through the Waitomo caves led by our guides Beth and Harry and they made it such good fun for all of us and made sure we were all comfortable and enjoying each different stage. Hot choccy and flapjacks 40 meters below the ground in the glowworm caves was amazing. The caves were... More 

Helpful?
Thank ThysHarrison
RuakuriCave, Manager at The Legendary Black Water Rafting Co., responded to this review

Yay! Any adventure with Beth & Harry would be memorable. thanks for the review! More 

Germany
Level Contributor
72 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

For everyone who doesn't only want to experience the Waitomo Glowworm Caves from a boat, I can highly recommend booking one of the adventure tours with the Legendary Black Water Rafting Co. I booked the Black Abyss and after a short introduction we got all gear and clothes you need. Then we went to the entrance of the cave where... More 

Helpful?
Thank Niklas U
RuakuriCave, Manager at The Legendary Black Water Rafting Co., responded to this review

Nice review, thanks Niklaus! More 

Auckland, New Zealand
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 6 days ago NEW

Went on the Black Abyss 5 hour tour, the guides prep you well before going abseiling down the cave, the overall trip was fantastic and informative as the guides tell you about the cave's history, the various rock formations, and the simply amazing glow worm lite cave~ I went on the walking tour of Ruakuri cave the day before and... More 

Helpful?
Thank Kevin-Acoujazz
RuakuriCave, Manager at The Legendary Black Water Rafting Co., responded to this review

Thanks Kevin, and great recommendation for this particular combo - best of everything well covered! Logan More 

Travellers who viewed The Legendary Black Water Rafting Co. also viewed

Waitomo Caves, Waikato Region
Te Kuiti, Waikato Region
 
Waitomo Caves, Waikato Region
 

Been to The Legendary Black Water Rafting Co.? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Legendary Black Water Rafting Co. and other visitors
24 questions
Ask a question

See all questions (24)

Questions? Get answers from The Legendary Black Water Rafting Co. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?