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Heavenly Spa By Westin

Westin Denarau Island Resort, Denarau Island, Viti Levu, Fiji
+679 675 8945
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Review Highlights
Underwhelming massage

Booked a 75 minute massage. -Didn't get the full 75min -My therapist had dry, callused hands... read more

Reviewed 5 days ago
kriscat02
via mobile
Wani and Raghni

Had a lovely relaxing Dream package as well as a couple of other treatments. Wani was wonderful at... read more

Reviewed 1 week ago
71_Annabel
,
Brisbane, Australia
via mobile
Read all 177 reviews
Overview
  • Excellent51%
  • Very good27%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
LOCATION
Westin Denarau Island Resort, Denarau Island, Viti Levu, Fiji
CONTACT
Website
+679 675 8945
Write a ReviewReviews (177)
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All reviews
"couples massage"
in 13 reviews
"signature massage"
in 10 reviews
"minute massage"
in 9 reviews
"change rooms"
in 6 reviews
"treatment rooms"
in 4 reviews
"outdoor massage"
in 4 reviews
"private bure"
in 4 reviews
"fijian bobo massage"
in 3 reviews
"absolute bliss"
in 2 reviews
"body scrub"
in 2 reviews
"lap pool"
in 2 reviews
"listening to the birds"
in 2 reviews
"one hour massage"
in 4 reviews
"facilities are great"
in 2 reviews
"great massage"
in 4 reviews
"thatched roof"
in 2 reviews
"total relaxation"
in 2 reviews
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1 - 10 of 176 reviews

Reviewed 5 days ago via mobile

Booked a 75 minute massage. -Didn't get the full 75min -My therapist had dry, callused hands making for a somewhat unpleasant sensation -Asked my therapist to focus on my shoulders as this is where I have the most tension, however I felt this request was...More

Thank kriscat02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded yesterday

Bula Kriscat02, Thank you so much for sharing your valuable feedback. We pride ourselves in exceeding our guest expectations and we apologise that we have failed to do so on this occasion.Please be assured that this is not representative of the experience we wish to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Had a lovely relaxing Dream package as well as a couple of other treatments. Wani was wonderful at booking me in and Raghni was very professional and informative on the products. Extremely relaxing!!! Wani was a delight and welcomed me like a friend. I will...More

Thank 71_Annabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 1 week ago

Bula Vinaka Annabel, Thank you for taking your time to share your experience with us at heavenly Spa by Westin. We are very pleased to hear that you enjoyed the services delivered by Ragni & Wani . I certainly appreciate the feedback and will share...More

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Reviewed 1 week ago via mobile

Heavenly Spa is like walking into a tranquil oasis! The service is very professional and Cathy and all of the girls there are incredibly friendly. They make you feel at home and very relaxed. Their services are amazing, including the beach front massage. Highly recommend!More

Thank Renruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 1 week ago

Bula Renrus, Thank you so much for sharing your positive feedback to Heavenly Spa by Westin and we are delighted to hear that you had a great heavenly experience. We valued your compliments in regards to the services delivered by our team especially recognising Cathy....More

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Reviewed 2 weeks ago

Who doesn’t love a good massage? I was lucky enough to be accosted by the lovely Catherine whilst havin* breakfast & she booked my spa time.. if you miss Cathy she has a desk in the foyer of the hotel. My first massage was just...More

Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 1 week ago

Bula Vinaka Kim W Many Thanks for taking your time to share your feedback with us at Heavenly Spa by Westin.We are glad to hear that you enjoyed your experience especially for recognising the service provided by Cathy and your therapist.Also with our facilities and...More

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Reviewed 2 weeks ago

The Heavenly Spa at Westin is definitely worth the price. The staff are incredible - all are highly trained and they provide an excellent service. You leave the treatments feeling incredibly relaxed and rejuvenated. Definitely recommend.More

Thank melfeeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 1 week ago

Bula Vinaka Melfeeney, Thank you for taking your time to share your feedback regarding your experience with us. We are very pleased to hear that you enjoyed your time with us at Heavenly Spa. We certainly appreciate the feedback and We look forward to welcoming...More

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Reviewed 3 weeks ago via mobile

We enjoyed 5 and 6 massages/treatments during our 7 days at the Westin and each of them were excellent and a highlight of our trip We would probably most highly recommend the peace massage, signature massage and the fiji bobo massage plus free use of...More

Thank Scott_illawarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 1 week ago

Bula Vinaka Scott_illawarra, Thank you so much for taking the time to share your experience with us at heavenly Spa by Westin. We are very pleased to hear that you enjoyed the services delivered by our therapist Matilda . I certainly appreciate the feedback and...More

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Reviewed 4 weeks ago

enjoyed the signature massage and the sun cooling treatment, the minute i arrived i was welcomed with a big smile and was instantly taken what if felt like into a world of relaxation, the facilites are amazing. The spa is clean, my therapist Merewai was...More

Thank Grayce F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 3 weeks ago

Bula Grayce F, Thank you so much for taking your time to share your feedback and especially for recognising the service provided by Merewai as your best ever experience. I will surely share your feedback during our team meeting in acknowledgement to Merewai for looking...More

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Reviewed 15 January 2018

I am not a regular spa attendee, but the Heavenly Spa was fantastic. I did attend on two occasions as I was holidaying in Fiji. Initially met a very pleasant lady, Catherine, who’s role it was to talk to potential clients and ‘advertise’ the Spa....More

Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 3 weeks ago

Bula Ian C, We are honoured to receive your appreciative feedback regarding our service, our people and our brand. Especially for recognising the service provided by Cathy and your therapist who assisted you on releasing your tensions. Will definitely share your feedback to the Team...More

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Reviewed 21 December 2017 via mobile

We are on holiday in Fiji staying at the Sheraton. The linked Day Spa at the Westin was really good. I do not write many reviews, but do so when the service and value for money is above and beyond. The setting is well laid...More

Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 27 December 2017

Bula Vinaka Anthony J, Thank you so much for taking your time to share your feedback especially for complimenting the team for the Heavenly journey you experienced with us during your treatment. Will sure to share your feedback to the team and we hope to...More

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Reviewed 20 December 2017 via mobile

Enjoyed a facial and massage at Heavenly Spa. I have used many Day spa’s worldwide. This was definitely up there, each treatment room is an independent outdoor hut. Listen to the birds as you relax in pure serenity. The therapist was very attentive. I had...More

Thank Rebekah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sulueti N, Manager at Heavenly Spa By Westin, responded to this reviewResponded 27 December 2017

Bula Rebekah J, Thank you for taking your time to share your feedback on you experience with us.We are glad to hear that you thoroughly enjoyed the location, outdoor Bure and tranquil setting of our Spa and your Heavenly experience. Will sure to share your...More

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Questions & Answers
Dieselbuster
24 August 2015|
Answer
Response from RobW1111 | Reviewed this property |
you usually do need to prebook. pricing isn't too bad. around $100-$200 depending what you are going to get. have a look at their website for more info.
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