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Windflower The Hill Country Spa

9800 Hyatt Resort Dr, San Antonio, TX 78251-4104
+1 210-767-5577
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Review Highlights
Front desk staff lack professionalism

I visited recently and have never been so blatantly disrespected by a supposed customer service... read more

Reviewed 3 weeks ago
KaylaHenique
,
San Antonio, Texas
Very Relaxing!

My friend and I booked a day at the spa while the hubby's were playing golf. I made reservations 2... read more

Reviewed 4 weeks ago
Mira G
,
Austin, Texas
Read all 28 reviews
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Overview
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Set amidst 300 acres of wildflowers and meadows, our tranquil San Antonio spa will allow you to unwind. At Windflower Spa, located at Hyatt Regency Hill Country Resort and Spa, indulge in a relaxing massage using native Hill Country ingredients. Throughout your visit at Windflower Spa you will experience the warmth of authentic Texas hospitality that will make you feel instantly relaxed and at home.
  • Excellent77%
  • Very good17%
  • Average3%
  • Poor0%
  • Terrible3%
Travellers talk about
Opens in 5 min
All hours
Hours Today: 08:00 - 19:00
LOCATION
9800 Hyatt Resort Dr, San Antonio, TX 78251-4104
Far West Side
CONTACT
Website
+1 210-767-5577
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Reviews (28)
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1 - 10 of 28 reviews

Reviewed 3 weeks ago

I visited recently and have never been so blatantly disrespected by a supposed customer service representative in my life. Kathleen Malone who oversees the front desk was rude and passive aggressive toward me and my friends. Everyone in our party noticed it. She was dismissive...More

5  Thank KaylaHenique
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 3 weeks ago

Hello - Thank you so much for letting us know about your experience at our spa. This is obviously not the high level of customer service, friendliness and respect that we expect each of our guests to receive from our staff on a daily basis....More

Reviewed 4 weeks ago

My friend and I booked a day at the spa while the hubby's were playing golf. I made reservations 2 weeks before our stay at the Resort. Be sure to arrive early before your appointment. Staff will give you a tour of the facially and...More

Thank Mira G
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 4 weeks ago

Wow! Thank you so much for sharing your spa experience with us. We are so happy to hear that you and your friend thoroughly enjoyed your visit. Our spa is definitely the perfect place relax and unwind. We're glad you got a chance to experience...More

Reviewed 16 March 2017 via mobile

Nice facility but service was thin. Room was not made up in two days despite calls. Outdoor areas were very nice and family friendly.More

Thank Fiemu N
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 5 weeks ago

Thank you for your review and feedback. We are happy to hear that you found our resort nice and family-friendly. We apologize for the issues regarding your room and hope that if there is anything we can do to rectify the situation that you would...More

Reviewed 25 January 2017

I got the antioxidant facial at $120 - off-season deal or something. So, hey, why not? The staff were all very polite - albeit young and immature. Appointment was timely. The building was quaint with country farm decor, stained concrete or brick floors, doorways that...More

2  Thank Leah C
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 28 January 2017

Thank you for taking time out of your busy schedule to review your spa experience with us, we greatly appreciate it. We are so sorry to hear that you were not satisfied with the level of service you received during your time with us. This...More

Reviewed 12 December 2016 via mobile

I've been here a couple of times, once solo and another time with my mother-in-law. Both times, my experience was peaceful. There is an indoor and outdoor pool, dry and steam sauna and a full beverage bar. If you get hungry, you can order room...More

Thank JD E
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 28 January 2017

Thank you for reviewing your experience at our spa with us, we truly appreciate it. We are happy to hear that you enjoyed your spa experience including the amenities offered with your service. We hope you will return to try out our other services!

Reviewed 25 October 2016

The spa is well appointed and reservations are highly recommended. On arrival you sign the usual waivers for massage services and are guided back to the locker/change area, given a nice robe and flip flops according to your shoe size. Their is a comfortable waiting...More

Thank waejae_jae
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 25 October 2016

Thank you again for sharing your experience at our resort. We are so glad you got a chance to try out our spa and all of the relaxing features that makes up our spa. So thrilled to hear you enjoyed your massage and body scrub....More

Reviewed 29 July 2016 via mobile

Possibly the best spa ever. Quiet, clean, smells good, excellent service, professional, relaxing, ahhhhhhhhh! Had a deep tissue 90 minute massage. Therapist was highly skilled and focused on the troubled areas. The shop in the waiting area had great selection and staff was very helpful....More

Thank sandypm
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 10 August 2016

Wow! Thank you so much for your raving review! We are so happy to hear that you enjoyed your massage. We are so glad you enjoyed the service you received from staff and our retail shop. We thank you for recommending us to others and...More

Reviewed 26 July 2016

My girlfriends and I tried this place using a Groupon to celebrate my remission from a health condition. It turned out to be the perfect therapy for me and it was my way to thank them for all their support. We enjoyed it so much,...More

Thank Foodgrly
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 10 August 2016

Wow! Thank you so much for reviewing our spa! We are so thrilled to hear that you enjoyed your experience with us so much so that you and your friend bought memberships! That is so great to hear and we cannot wait to welcome you...More

Reviewed 28 June 2016 via mobile

A day of pampering was enjoyed by me (and my husband enjoyed coming and enjoyed the pool! I loved the full body massage and the facial was incredible! I also enjoyed a manicure and pedicure. Between services one can enjoy the relaxing pool! I look...More

Thank Melissa W
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 1 July 2016

Thank you so much for reviewing your experience at our spa. We are so happy to hear that your services and time at the spa was relaxing and enjoyable. We hope to see you there again soon!

Reviewed 15 May 2016 via mobile

I had a great massage from John! The table was heated and the massage oil was a lavender citrus blend that smelled divine. He was wonderful! I felt totally relaxed when we were done and wanted to fall asleep. Also I had an exceptional facial...More

Thank Shalon777
Hyatt_Hill_Country, Manager at Windflower The Hill Country Spa, responded to this reviewResponded 18 May 2016

Thank you so much for sharing your spa experience with us. We are so happy to hear that you enjoyed all aspects of your treatments and are glad that by the end of your services you felt totally relaxed. Again, thank you for leaving a...More

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Ask a question
Questions & Answers
ChocoLabTrainer
8 November 2016|
Answer
Response from Hyatt_Hill_Country | Property representative |
Hello - No, unfortunately we do not accept Spa Finder gift cards at Windflower Spa. Thank you for reaching out, and please let us know if you have any further questions!
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