We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Custom House

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 178 Derby Street, Salem, MA 01970
Phone Number:
+1 978-740-1650
Website
Description:

This U.S. Custom House is a historic building within Salem Maritime...

This U.S. Custom House is a historic building within Salem Maritime National Historic Site, the National Park in Salem. The building is open by tour only.

read more
Book In Advance
More Info
USD 12.00*
and up
Historic Overview of Salem Small-Group Walking Tour
More Info
USD 52.00*
and up
Salem Witch City Day Trip From Boston

TripAdvisor Reviewer Highlights

Read all 108 reviews
Visitor rating
  • 48
    Excellent
  • 44
    Very good
  • 11
    Average
  • 2
    Poor
  • 0
    Terrible
Interesting place A must see

A must see! So much amazing artifacts inside and lots of info. A wonderful building and its right near the water.

Reviewed 13 October 2016
Steven C
Add Photo Write a Review

108 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 105: English reviews
Level Contributor
64 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 13 October 2016

A must see! So much amazing artifacts inside and lots of info. A wonderful building and its right near the water.

Helpful?
Thank Steven C
Rehoboth, Massachusetts
Level Contributor
38 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 10 October 2016

Fun and free. Worth checking out, and reading the history and seeing the antiquated machinery used for merchants purchasing goods. There are some stairs, so keep that in mind upon visiting.

Helpful?
Thank butterfly1016217
Ohio
Level Contributor
38 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 5 October 2016

This is part of the National Park Service's preservation of the historic Salem wharf and surrounding structures, and presents to its viewers a FREE glimpse into the past of what it would have been like to enter a custom house upon arriving with goods. There are National Park Staff members on site to engage with and answer any questions you... More 

Helpful?
Thank phigirl
Scottsdale, Arizona
Level Contributor
611 reviews
336 attraction reviews
common_n_attraction_reviews_1bd8 147 helpful votes
Reviewed 1 October 2016

Built in 1819, this Custom House is the last of 13 Custom Houses started in 1649 in Salem to collect and regulate cargo of ships landing in Salem. It is a free exhibit and part of the Salem Maritime National Historic Site. There is a park ranger there when open to explain things. There are exhibits of the custom house... More 

Helpful?
Thank Richard S
Eugene, Oregon
Level Contributor
33 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 1 October 2016

This is a free self-tour with a Park Ranger available for introduction and/or questions. This particular docent was descended from original settlers in Massachusetts and knew history inside out.

Helpful?
Thank oldcolleen
New York City, New York
Level Contributor
357 reviews
301 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
Reviewed 25 September 2016

Walking back towards the center of town after a visit to another attraction, I passed by the Custom House and noticed it was free to enter. I took a walk inside and was greeted by a NPS ranger who was the only other person there at the moment, so guided me to each of the rooms on the first floor... More 

Helpful?
Thank James I
Atlanta GA
Level Contributor
206 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
Reviewed 4 September 2016

This attraction is free which is a plus. The well preserved building has rooms set up from the era. It has good descriptions of how a merchant would arrive in port and pay their tariffs for different goods they were importing.

Helpful?
Thank ATL_explorer
PA
Level Contributor
30 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 24 August 2016

The Custom House is free and an option to all the witch related history! The purpose of the Custom House was to collect taxes on the cargo brought into Salem (primarily through shipping). There has been a Custom House in Salem since 1649 - first for the British Government and then for the American Government. It closed in the 1930's.... More 

Helpful?
Thank PaKathie
Morristown, New Jersey
Level Contributor
53 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 23 August 2016

It was nice to visit this historic building . Unfortunately we could not go upstairs. Worth the visit

Helpful?
Thank Liz Y
Watertown, New York
Level Contributor
44 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 22 August 2016

The ranger that was working here was very enthusiastic about his job. He was a wealth of information. However, there wasn't that much to see in this house.

Helpful?
Thank teachermom_10

Travellers who viewed The Custom House also viewed

 

Been to The Custom House? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from The Custom House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?