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Franz Josef Glacier Guides

63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
+64 3-752 0763
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USD 56.14*
and up
Franz Josef Glacier Valley Walk
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USD 336.11*
and up
Heli-Hike Franz Josef Glacier Walk
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The magnificent Franz Josef Glacier is widely regarded as the gen of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability.We make a clear commitment to you that our trip is the most spectacular and rewarding available.
  • Excellent71%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“ice explorer” (224 reviews)
“helicopter ride” (189 reviews)
“hot pools” (118 reviews)
Open Now
All hours
Hours Today: 07:30 - 18:30
LOCATION
63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
CONTACT
Website
+64 3-752 0763
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Reviews (1,345)
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11 - 20 of 1,280 reviews

Reviewed 2 weeks ago

Everything about this tour was amazing. The helicopter flight was a great experience having never been in one before and the view was pretty spectacular. Being on the glacier surrounded by the mountains was so beautiful. The hike wasn't too challenging but had a few...More

Review collected in partnership with this attraction
1  Thank Noosies
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora Noosies Many thanks for your review, we appreciate you taking the time to write one and are always thrilled to hear that our guests have enjoyed themselves! Safety is key for us so we're very glad to hear you felt safe on our...More

Reviewed 2 weeks ago

Had an amazing time with this very first time helicopter ride! Just an amazing sensation being in such a way of transport! The Hike for over 2 hours on the Glacier was stunning! It's quiet impressive to be hiking with crampons on this massive Glacier...More

Thank Tarek-Terry S
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora Tarek-Terry S Thank you for your review, we're very pleased to hear you enjoyed your helicopter flight and hike with us! Safe travels and hope to see you back on the West Coast one day. Ngā mihi (many thanks), Lucy

Reviewed 2 weeks ago

We had such a great time. From start to finish we loved it. The guide was informational, funny, and knowledgeable. The ice is blue and the hike is amazing. An experience not to miss in New Zealand!More

Review collected in partnership with this attraction
Thank TIARA K
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora Tiara K Thanks so much for your review, we appreciate you taking the time to place it and are glad to hear that you enjoyed your time with us. We hope to see you again on the West Coast. Safe travels. Ngā mihi...More

Reviewed 2 weeks ago via mobile

I could not fault this experience if I tried! Friendly staff as soon as you walk through the door, great helicopter pilot and our guide Meagan was absolutely wonderful - enthusiastic, knowledgeable, accommodating and clearly loves her job. It's not the cheapest experience in New...More

Thank EllisCooper
Lucy L, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora EllisCooper Thanks so much for taking the time to write a review on Trip Advisor, we're so glad you had a wonderful day. The team does work hard to deliver an outstanding experience so it's always very pleasing to hear that we've succeeded!...More

Reviewed 3 weeks ago via mobile

The most incredible day walking on the glacier. Staff were helpful and accommodating. They were thoughtful when talking through the hike as I have a knee injury. Serena was our guide, she was insightful, interesting and very considerate. She was excited that we got to...More

Thank Bulrac
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Bulrac Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Kind regards, Mason

Reviewed 3 weeks ago

Once in a lifetime experience. It's expensive, but worth it. I have the feeling it will be one of the highlights of our NZ trip. I wish we had a little more helicopter time (see the surrounding area), but really not a huge issue.More

Thank jpreston4
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora jpreston4, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Wonderful to hear that you enjoyed your visit to Ka Roimata o Hine Hukatere, we look forward to welcoming you back in the near future....More

Reviewed 3 weeks ago

The heli-hike at Franz Josef Glacier is a peak experience. Having only average fitness, and being almost 60, I was a bit worried about taking this on. I needn't have worried. The helicopter ride is spectacular, and once you get up on the Glacier, the...More

1  Thank Sharon H
Mason S, Customer Service Mananger at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Sharon H, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. I will be passing onto Nick Fausch the great work he has...More

Reviewed 3 weeks ago

Truly enjoyed our guided walk, the guide was informative , caring, funny . Highly recommend it. Next time will do helihikeMore

Thank natalliaskWestport
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora natalliaskWestport, So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. The Glacier Valley walk is an amazing walk with some beautiful scenery. We look forward to welcoming you back the next time you are in the spectacular Glacier...More

Reviewed 3 weeks ago via mobile

We did the heli hike yesterday and it was an amazing experience. You head up the Glacier from town in a tiny 7 person helicopter. The ride only takes about 5 minutes but is enough to take in the stunning scenery. Once up on the...More

Thank DavidGoddard91
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora DavidGoddard91, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. We look forward to welcoming you back the next time you visit the...More

Reviewed 4 weeks ago via mobile

We booked a heli hike through bookme.com so got a bit of a deal. The deal included admittance to the glacier pools. We were told to report at a time about 10 minutes before our booking time. They clearly have everything down to a science...More

1  Thank Rquinn09
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Rquinn09, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. It is always great to receive feedback of this nature, we will make sure to pass it on to our team. We look forward to welcoming...More

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Questions & Answers
Shirashear
16 August 2017|
AnswerShow all 2 answers
Response from Manila S | Reviewed this property |
Sometimes the tours later in the day get cancelled due to bad weather. It is generally a better idea to do the earlier trips.
0
Votes
Shorter
27 July 2017|
Answer
Response from Kate_NTT_Southern | Property representative |
Kia ora Shorter, Thank you for your enquiry. Fantastic that you are going to be doing a heli-hike trip with us. We provide jackets and boots for your trip. It doesn't get too cold up on the glacier in Summer so as long as... More
0
Votes
TN200sx
4 July 2017|
Answer
Response from jasperdordrecht | Reviewed this property |
yes you can , i did it also. they even give you time to make pictures
0
Votes