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Willow Stream Spa at The Fairmont Kea Lani

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Review Highlights
Paradise is this Spa

I was given a gift card to this spa and I was a guest at the hotel for 7 days. You must go and... read more

Reviewed 3 weeks ago
Linda M
,
Las Vegas, Nevada
Exceptional Service

The Willow Stream Spa at the Fairmont Kea Lani was a luxurious treat. From the moment you enter and... read more

Reviewed 18 June 2018
RealM26
,
San Francisco, California
via mobile
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Traveller Overview
  • Excellent70%
  • Very good23%
  • Average2%
  • Poor4%
  • Terrible1%
Travellers talk about
About
The new, 9,000 square-foot spa offers a full menu of authentic spa experiences to relieve, restore or provide results in a nurturing environment. Treatment rooms will include the Nalu (Wave) Suite, with a state-of-the art wave table that simulates...more
Contact
4100 Wailea Alanui Dr, The Fairmont Kea Lani, Wailea, Maui, HI 96753-8449
Website
+1 808-875-2229
Call
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Reviews (72)
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All reviews steam room relaxation massage shower experience the fairmont kea lani actual massage tropical storm hot tub wonderful massage relaxing morning lomi lomi massage minute massage high end mud connie treatment therapist appointment
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1 - 10 of 71 reviews
Reviewed 3 weeks ago

I was given a gift card to this spa and I was a guest at the hotel for 7 days. You must go and enjoy the spa while you are there. It is the best. Many different LED lit showers, different aromatherapy options, sauna, heated...More

Thank Linda M
Reviewed 18 June 2018 via mobile

The Willow Stream Spa at the Fairmont Kea Lani was a luxurious treat. From the moment you enter and throughout your visit, you are met with warm, friendly and efficient service. From the front desk reps to the massage therapists to the attendants in the...More

Thank RealM26
FairmontKeaLaniMaui, Willow Stream Spa Director at Willow Stream Spa at The Fairmont Kea Lani, responded to this reviewResponded 21 June 2018

Aloha RealM26 and thank you so much for sharing your exceptional Willow Stream Spa experience. I'm so pleased you felt such a warm welcome from the moment you walked through the doors. Our Willow Stream Spa team prides themselves to ensure every guest is relaxed...More

Reviewed 7 June 2018

The Welina Journey is pure magic! The table is fantastic... so relaxing. The spa is beautiful. Next time when I'm on Maui I will definitely come back to the spa if I don't stay at the hotel!

2  Thank firelight3
Reviewed 8 April 2018

During our trip to Maui, I booked a massage at this spa and enjoyed the experience. My favorite aspect of this particular spa was the specialty shower experience. They have several showers that have lights, sounds, and different pressure settings for guests to use before...More

1  Thank grlgrdgate
Reviewed 29 March 2018

The Willow Stream spa is beautiful and the staff (spa and hotel) were amazing - definitely made me feel special. I received a tour of the spa starting at the waiting room with fruit infused water and healthy snacks to the water experiences. The steam...More

2  Thank Maziray
Reviewed 17 February 2018 via mobile

Had a couples massage with my wife was very nice and relaxing we both enjoyed it and was great staff. Only thing I wish is that they had a small coed area with some hot tubs or sauna other then that very nice

Thank Daniel B
Reviewed 7 February 2018 via mobile

What a pleasant experience to have a facial in this location, I bought a Groupon for this experience, very nice , gentle massage, products to purchase with paper list of selected lotions and soaps that were used, Fun was the mud run and the three...More

Thank lynnea306
Reviewed 9 January 2018

If you’re ready to drop several hundred dollars for a spa treatment, the Willow Stream Spa at the Fairmount Kea Lani ranks right up there with its Wailea neighbors. Nicely appointed, if somewhat small, the surroundings are cozy and relaxing. My aesthetician was knowledgeable and...More

Thank J M
FairmontKeaLaniMaui, Willow Stream Spa Director at Willow Stream Spa at The Fairmont Kea Lani, responded to this reviewResponded 13 January 2018

Aloha J M, I would like to kindly thank you for your nice review and I am so happy that you enjoyed your facial and found the aesthetician to be comforting and professional. Feeling relaxed is our purpose, so I'm especially pleased you found our...More

Reviewed 8 January 2018

The prices at this spa is not cheap but it sure is worth it! I had a half hour back facial and a 90 min facial - 2 hrs of bliss! When you book a service at the spa, you can use the rest of...More

Thank IzzyEdmonton
FairmontKeaLaniMaui, Willow Stream Spa Director at Willow Stream Spa at The Fairmont Kea Lani, responded to this reviewResponded 13 January 2018

Aloha, IzzyEdmonton. Thank you for spending time at our Willow Stream Spa! It’s fantastic that you had such an amazing experience and felt completely pampered. We appreciated you sharing all that you loved about our spa. We look forward to seeing you again next time!...More

Reviewed 7 January 2018

I had four services at the spa, the wave massage, a facial, a scrub and a lomilomi massage, All of the services were excellent. This may be more expensive than other spas in Maui but I thought it was well worth it. Check out the...More

Thank lovetravelChicago
FairmontKeaLaniMaui, Willow Stream Spa Director at Willow Stream Spa at The Fairmont Kea Lani, responded to this reviewResponded 13 January 2018

Aloha lovetravelChicago and thank you for sharing your Willow Stream Spa experiences. I am so thrilled you enjoyed all of your spa services, especially the unique WaveMotion Massage where you actually feel like you are floating as well as your customized facial. Your wonderful compliments...More

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Questions & Answers
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kmjones5000
16 September 2017|
Answer
Response from beachyloo62 | Reviewed this property |
I typically tip between 15 and 20% depending on the service.
0
Votes
singinindarain07
11 January 2017|
AnswerShow all 3 answers
Response from FairmontKeaLaniMaui | Property representative |
Aloha and thank you for your question. Unfortunately the pools and fitness center are for registered hotel guests only. We hope to welcome you to the Willow Stream Spa soon. Mahalo!
0
Votes
rkrizman1
27 May 2016|
Answer
Response from IzzyEdmonton | Reviewed this property |
I don't recall but feel free to email the concierge at the Kea Lani - they are very good about getting back to people.
0
Votes