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Review Highlights
Great Transportation Company

We traveled to Seattle for a Royal Caribbean cruise. I booked Seattle Town Car to pick us up on... read more

Reviewed 10 June 2018
Dennis F
,
Little Rock, Arkansas
Very good Town Car service

We traveled to Seattle for a Ruby Princess cruise. I booked Seattle Town Car to pick us up on... read more

Reviewed 4 September 2017
Adventurers11805
,
Charlotte, North Carolina
via mobile
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Traveller Overview
  • Excellent58%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible42%
19 Aug 2018
“No Customer Service!”
15 Jul 2018
“Stood Up”
About
With so much to see and so little time to see it, why not take one of Seattle Town Car Inc ™ customized and professionally guided tour of all that Seattle and its surrounding areas have to offer! Imagine sitting back in climate controlled comfort as...more
Suggested duration: More than 3 hours
Contact
101, Seattle, WA 98168
Website
+1 206-601-1204
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Reviews (7)
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Reviewed 19 August 2018

I was not happy at all with the service. I assume it was the mgr or owner, but anyway after having this reservation set up for my group for months, the day before he changed the time to 45 mins later. When I called to...More

Date of experience: August 2018
Thank Jo Ann W
Reviewed 16 July 2018

I have used Seattle Town Car in the past, and the service was great. However, earlier this month I booked a ride to SeaTac the day before, received an e-mail confirmation immediately, and thought all was good. Not so. No arrival the next day. The...More

Date of experience: July 2018
Thank larryfish2018
Reviewed 10 June 2018

We traveled to Seattle for a Royal Caribbean cruise. I booked Seattle Town Car to pick us up on Friday and drive us to the cruise port. I also booked them to pick us up at the Pier one week later to catch our flight...More

Date of experience: June 2018
Thank Dennis F
Reviewed 22 May 2018

I had a confirmation for a pick up at the cruise pier at 9:00 am and a drop off at the airport. We arrived at 8:55am to find no driver.....I called the limo service SEATTLE TOWN CAR INC DBA SABA LIMO who said a few...More

Date of experience: May 2018
1  Thank RAY R
Reviewed 4 September 2017 via mobile

We traveled to Seattle for a Ruby Princess cruise. I booked Seattle Town Car to pick us up on Friday and drive us to the downtown Sheraton. I also booked them to pick us up at the Pier one week later to catch our flight...More

Date of experience: August 2017
Thank Adventurers11805
Geno S, General Manager at Seattle Town Car Inc, responded to this reviewResponded 26 February 2018

Thank you!

Reviewed 31 August 2017 via mobile

Seattle Town Car promptly confirmed my reservation and showed up on time at the airport to drive us to the Anacortes Ferry Terminal. The traffic was incredibly bad, but our driver remained cheerful and friendly. Several days later, he was waiting for us when we...More

Date of experience: August 2017
Thank Eileen B
Reviewed 30 August 2017

I had 6 people to get from the Edmunton ferry to a float plane on Lake Union and was not familiar with any of the locations. I spoke with this car service and set up a shuttle in advance. They are very professional and communicated...More

Date of experience: August 2017
Thank Lisa S
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Questions & Answers
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Jo Ann W
I was not happy at all with the service. I assume it was the mgr or owner, but anyway after having this reservation set up for my group for months, the day before he changed the time to 45 mins later. When I called to inquire and let him know this was unacceptable, he proceeded to tell me that I had plenty time to board the cruise ship. I told him that wasn’t the point, I want the time that was confirmed. He never apologized nor explained why the time was changed. In additional, He was unprofessional, talked over me and just outright rude! HOWEVER, the driver was very professional and friendly. Unfortunately, I will never use nor recommend this company again and if you are not flexible with your time or require professionalism. I suggest you don’t use them either. Of I could give negative stars I would!
18 August 2018|
Answer
Response from Geno S | Property representative |
Dear Jo Ann , Thank you for your feed back. We apologize if you missed understood us. We were trying to tell you that going down to pier 66 at 09:30 AM is too early and you will be stocked in traffic instead. We have... More
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