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Neighbourhood: Downtown
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Address: 500 Pine St, Seattle, WA 98101-1742
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Department stores rarely inspire popular frenzy, but for Seattleites,...

Department stores rarely inspire popular frenzy, but for Seattleites, Nordstrom is hardly an average department store. On opening day, crowds waiting to get in literally cheered and pumped their fists.

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TripAdvisor Reviewer Highlights

Read all 68 reviews
Visitor rating
  • 37
  • 16
    Very good
  • 7
  • 1
  • 4
Stash your luggage here and visit the city!

Thanks to the Seattle Forum found within Tripadvisor, I was able to store my luggage for free at Nordstroms Downtown for FREE. We went to the Concierge dept and gave them 4 large... read more

Reviewed 1 week ago
Rosalyn H
Tooele, Utah
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68 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Tooele, Utah
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Thanks to the Seattle Forum found within Tripadvisor, I was able to store my luggage for free at Nordstroms Downtown for FREE. We went to the Concierge dept and gave them 4 large suitcases to store. They will give you a baggage receipt that you bring back to get your bags. They were so kind and checked our bags with... More 

Thank Rosalyn H
Friday Harbor, Washington
Level Contributor
127 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed 3 weeks ago

In a world where more and more of us do our shopping online in general and AMAZON in particular (guilty as charged on both counts) it's reassuring to know one bricks-and-mortar store, Nordstrom's, still offers an AMAZING customer experience. The downtown Seattle Nordstrom's is, of course, its signature store and you can be certain they go out of their way... More 

Thank AirWavesC42MKII
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Dan from the men's department was so great!! Most enthusiastic retail professional I've ever met. He's a star!

Thank Kdllv19
Santa Monica, California
Level Contributor
63 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 18 April 2017

This is the original Nordstrom! It's absolutely beautifully redone! I popped in for a $2.50 shoe shine, which is unheard of in this day and age! You can't go wrong! The shoe shine has been here since 1974, run by the same family ever since! Brent Perkins comes the original family. Stop by! Chan did a marvelous job on my... More 

Thank WillinLa
Seattle, Washington
Level Contributor
37 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 4 April 2017 via mobile

It's terrible to say that the flagship Nordstrom can not exceed 1/5, but that has been my experience on more than one recent visit. Staff is highly unlikely to approach you to see if you require assistance. When you ask a question, the response is borderline hostile, let alone rude. I took advantage of the restaurant and the service was... More 

1 Thank Trav4Work
Nordstrom-HQ, Owner at Nordstrom, responded to this review

We're disappointed to hear this has been your experience and can certainly understand your frustration. We will certainly be sharing your feedback with our team but if there is anything else we can do to help, please don't hesitate to email us at dgtlstrrvwsmb@nordstrom.com. -Allie More 

Kinnelon NJ
Level Contributor
50 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 22 February 2017

Despite a slow rainy day, I was treated like a VIP when browsing this weekend. The employees are top notch, and I ended up buying something great, on sale. We can't do everything on Amazon, so this restored my faith in retail stores, and going to a downtown mall

Thank LynnKinnelonNJ
Seattle, Washington
Level Contributor
808 reviews
352 attraction reviews
common_n_attraction_reviews_1bd8 143 helpful votes
Reviewed 13 February 2017

If you like Nordstrom's and you're visiting Seattle then by all means it's worth a visit. It's right in the heart of downtown. Easy to get to and find.

Thank Alec D
Los Angeles, California
Level Contributor
80 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
Reviewed 6 February 2017

Quality of clothing has gone downhill. Items in junior department had threads hanging loose and very cheaply made sweaters and tops. Clothes were very wrinkled and not appealing. What happened to Nordstroms? Mostly shop online for girl's school clothing but now easier to just continue to shop online without sales person's attitude, especially in cosmetic department. Needed shoes and the... More 

Thank GailySanDiego
Camp Hill, Pennsylvania
Level Contributor
20 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 26 January 2017

My trip to the flagship store was my first at Nordstrom. It was lovely with some very high end retail. It was so nice in fact that I was a little let down by every other Nordstrom I've been to since!

1 Thank rlandis20
Renton, Washington
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 21 December 2016 via mobile

I was prepared to dump a bunch of cash today, but was basically ignored. I know it was busy with holiday shoppers, but sales people in the formal section and women's department were chatting and did not greet shoppers... service in the bar was horrible as well. I waited to check out... empty plate with my credit card on the... More 

1 Thank bfranks1698

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