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Review Highlights
Outdoor couples area is great

My husband and I purchased a couples massage through TravelZoo (highly recommend, deal is good... read more

Reviewed 24 July 2018
teel77
,
Eugene, OR
Interesting experience!?

This was an interesting experience! This spa day was part of my birthday celebration with my adult... read more

Reviewed 11 September 2018
shelleys38
,
Airdrie, Canada
via mobile
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  • Excellent67%
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  • Average21%
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“salt room”(7 reviews)
“cd”(2 reviews)
“sheraton”(6 reviews)
About
Ho'ola Spa, which means to heal in Hawaiian, offers spa-goers a menu of ancient Hawaiian therapies focused on well-being and rejuvenation. There are eight treatment rooms in the 4,000-square-foot spa, and additional spa amenities include an infrared...more
Contact
at Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona, Island of Hawaii, HI 96740
Website
+1 808-930-4848
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Reviewed 11 September 2018 via mobile

This was an interesting experience! This spa day was part of my birthday celebration with my adult children. All the reservations and bookings were done well in advance and we had all purchased the Travelzoo deal online. The gal who took the booking over the...More

Thank shelleys38
Reviewed 24 July 2018

My husband and I purchased a couples massage through TravelZoo (highly recommend, deal is good through the end of 2018). Booking was easy. The outdoor area for the couples soak and massage was very nice and the view would have been spectacular if not for...More

1  Thank teel77
Reviewed 11 May 2018 via mobile

Here on vacation with my 22 year old daughter. Booked massages as soon as we got here. The Spa itself is inviting, the staff very friendly, and inviting, and our massages were outside in a private area, with the healing talents of Suzie and Giacomo....More

Thank Sgs8960
Reviewed 23 January 2018

I just had a massage and facial at this spa. Everything was fine up until I checked out. The lady (hardly acted lik one) she said her name is Tee was extremely rude and unprofessional. I dont understand why someone with so little manners would...More

Thank Claudia A
HawaiianRainforest, Manager at Ho'ola Spa, responded to this reviewResponded 27 January 2018

Aloha Claudia A, While I'm happy to hear that you liked your service, I am as disappointed as you to hear that the check-out process was sub-par. We contacted you by email in order to apologize and make it right, but haven't received a response...More

Reviewed 7 November 2017

This spa is located in the Sheraton Kona. I called to make an appointment and they mentioned the couple massage was cheaper through the Travelzoo website. It was significantly cheaper - book the appointment and buy a voucher through that website, print out the voucher...More

Thank Jerry Y
Reviewed 4 May 2017 via mobile

Huda loves her work and it shows. Great location to do an hour of yoga and watch all the critters, boats and ocean while you are led through a wonderful hour of yoga. Very reasonable price too. She's part of the reason we chose to...More

Thank 586keithm
Reviewed 29 December 2016 via mobile

After a long flight & jet lag my husband & I decided to spend part of our first day on the big island getting massages! We stayed at the Sheraton so the location was perfect & booking was easy. We both opted for the deep...More

Thank Carstens08
Reviewed 18 October 2016

I wanted to treat myself, mum and sister in law to lomi lomi massage on Thursday 13th Oct 2016 and was given a 25% off Wyndham card from Kanaloa Resorts so decided this was the place. From the minute I popped in to book until...More

Thank PrincessPink653
Reviewed 31 July 2015

My husband and I booked an appointment at the spa just before we headed home from Maui for our honeymoon. We were greeted with an aromatherapy session and were then taken in for our treatments. We received superb service, and we thoroughly enjoyed the massages,...More

1  Thank Cath K
Reviewed 30 May 2015

WOW!!! What a wonderful deal and a GREAT experience!!! We were able to go see the spa and speak with the staff before we bought our Travelzoo coupon and are so glad we did!!! We bought the couples massage. We went early and took in...More

1  Thank Norrtravellers
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Questions & Answers
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JnA1994
8 March 2015|
AnswerShow all 2 answers
Response from HawaiianRainforest | Property representative |
Yes, you can use the showers before or after the massage (or both). We close at 07.00pm, so it would make sense for you to book a service that ends around 6.00pm. For details, feel free to call us directly at 808 940... More
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