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Boss Frog's Dive and Surf Shop

75-5725 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1789
+1 808-856-4234
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Review Highlights
Terrific customer service

Loved dealing with Joy. After visiting a few other tour booking places we decided to go with Boss... read more

Reviewed 3 weeks ago
Mona67
,
Lethbridge, AB
via mobile
Wish I would have asked questions

Rented snorkels and boogie board for green sand beach trip. Didn't ask about that beach. Turns out... read more

Reviewed 16 April 2017
Orthocincy
via mobile
Read all 179 reviews
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  • Overview
  • Reviews
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Overview
  • Excellent77%
  • Very good10%
  • Average2%
  • Poor2%
  • Terrible7%
Travellers talk about
“boss frogs” (39 reviews)
“snorkel gear” (46 reviews)
“great rental” (2 reviews)
Open Now
All hours
Hours Today: 08:00 - 17:00
LOCATION
75-5725 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1789
CONTACT
Website
+1 808-856-4234

Similar Things to Do in Kailua-Kona

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Reviews (179)
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1 - 10 of 179 reviews

Reviewed 3 weeks ago via mobile

Loved dealing with Joy. After visiting a few other tour booking places we decided to go with Boss Frog's because of Joy's terrific customer service. Had a very fun tour to Captain Cook, thanks Joy!

Thank Mona67
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Joy really cares about her customers; thanks for letting everyone know!

Reviewed 16 April 2017 via mobile

Rented snorkels and boogie board for green sand beach trip. Didn't ask about that beach. Turns out to be not really snorkable. When I turned them back in, she seemed genuinely upset that I didn't get that info when I rented, but I didn't ask....More

Thank Orthocincy
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for letting everyone know you got a great deal on your manta ray adventure! Joy really cares about her customers! Mahalo

Reviewed 16 April 2017

They offer a range of rental snorkels from the very cheap (1.50 to 9.00). We went with the 'nicer' ones and they were perfect. You rent for a 24 hour period. Check-out and turn-in was easy.

Thank MOB17
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the review, we hope you come back for the convenience and great prices on snorkel gear!

Reviewed 8 April 2017

Was in Kona last week for my birthday and Joy down at Boss Frogs helped us out with our snorkeling gear! The equipment was good quality, prices were good and the service was great! Thanks again Joy and Boss Frogs!

Thank Jeffrey C
Reviewed 25 March 2017 via mobile

boss frog was so good because of the gear quality and the niceness of the employees. A employ named rob was very helpful and kind. caleb. age:9

Thank TravelMasterJR
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for your review!

A TripAdvisor Member
2
Reviewed 24 March 2017 via mobile

Joy was fantastic!!! She was knowledgeable and fun to talk with. She recommended a night snorkel to see the Manta Rays which was the best part of our trip!!! Thank you Joy!

Thank A TripAdvisor Member
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

So glad you enjoyed the mantas!

Reviewed 17 March 2017

We rented our snorkel gear here and got great results. Mike and Joy were a great help. Since the day was mostly cloudy and the water a tad cooler, we rented wet suits for our first time. What a difference! We stayed warm and the...More

Thank 4cents-worth
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Aloha and thanks for spreading the word that you had a great experience with Boss Frog's!

Reviewed 25 February 2017

Talk about one-stop shopping!! We went into Boss Frog's for their excellent snorkel equipment deal: 2-for-1 for week-long rentals. Then Tori helped us find the SFP50 shirts and reef-safe sunscreen we wanted. Best of all was the great deals she got us on booking three...More

Thank FrequentTravelers354
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

We are glad we could get you set up with beach gear, activities and sun gear! Mahalo for your business!

Reviewed 16 February 2017 via mobile

Boss makes it quick and easy to pick up rental snorkeling gear and the prices are very fair. Tori got us in and out quickly and also was very helpful in guiding us to Two Step beach which has some of the best snorkeling on...More

Thank Pete B
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the shout out to Tori! Glad she could point you in the right direction!

Reviewed 15 February 2017

We rented snorkel gear, beach chairs, and boogie boards here and couldn't be happier. Mike Fields was friendly and knowledgeable and made sure the snorkel mask and fins were properly fitted. Highly recommended, and would definitely return here the next time I'm in Kailua-Kona.

Thank 11patricks2017
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the review and we are so glad you had a good time at the beach using all the cool gear! Mahalo

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