We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
Website
Save
Review Highlights
A moment down under

Great tour, even a bit of exercise. Not for those who do not like stairs. Tour guides are great... read more

Reviewed 1 May 2016
Kim D
,
Gardiner
Long, deep, amazing

This is a workout but well worth it. The guide-Dorothy was great and informative. How they do this... read more

Reviewed 29 April 2016
tlpgop
,
New Haven, Connecticut
Read all 1,001 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance. NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.
  • Excellent60%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“scenic tour” (229 reviews)
“wind cave” (121 reviews)
“great cave” (42 reviews)
Closed Now
All hours
Hours Today: 08:30 - 16:30
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

Similar Things to Do in Custer

Write a Review
Reviews (1,001)
Traveller rating
Traveller type
Time of year
Language

271 - 280 of 993 reviews

Reviewed 1 May 2016

Great tour, even a bit of exercise. Not for those who do not like stairs. Tour guides are great. Wind cave can be done the same day with a bit of planning. Does have a accessibility tour for those who need it.More

Thank Kim D
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 12 May 2016

Excellent review! Our staff loved reading your comment about the tour guides ... which made several interpreters smile during a hectic time of year. You are correct in suggesting that both the Monument and Wind Cave National Park can be visited in one day. Depending...More

Reviewed 29 April 2016

This is a workout but well worth it. The guide-Dorothy was great and informative. How they do this 4 times a day! The ride out is interesting as you can still see the Jasper fire damage and one just recently that came,close to the cave.More

Thank tlpgop
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 12 May 2016

Thank you for sharing your comments about the Monument, and you can be assured that we will pass along your kind words to Park Guide Dorothy. Yes, the Jasper Fire burned through about 83,000 acres of the Monument and surrounding Black Hills National Forest. Although...More

Reviewed 26 April 2016

We called ahead and they recommended coming an hour early as tours are first-come, first-serve. We didn't and so we had to take a later tour. If you go during the busy season, make sure to go in early, get your tickets for your tour....More

1  Thank Carlee M
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 12 May 2016

Thank you for the informative review ... as we suspect that future guests will appreciate your advice. You are correct in suggesting to arrive early for the most available tour options. Have a great summer season! Happy NPS Centennial!

Reviewed 22 April 2016

I found this cave to be beautiful and our tour guide was fantastic and gave us so much information about the cave. My only problem is that I am claustrophobic so I was having quite a bit of anxiety being so far underground with no...More

Thank jimbev2015
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 26 April 2016

We are so happy to read that you had an enjoyable experience. Every so often, visitors do feel a sense of claustrophobic thoughts while inside the cave; however, the large rooms and vaulted ceilings often help off-set this "concern." We hope you enjoyed the underground...More

Reviewed 19 April 2016

The good is that the cave is large and easy enough for any child not to be scared or claustrophobic. It was completely different than any other cave I have been too. The tour guide was nice and informative. My only complaint is that there...More

Thank BIGKMAN
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 26 April 2016

Thank you for the feedback. The Monument is currently working on an agreement with a local reservation firm to secure advanced reservation services in the future. However, when available, these services are being planned only for the summer season. We realize that this "seasonal" limitation...More

Reviewed 19 April 2016

My friend and I visited Jewel Cave and signed up for the 90 minute cave tour. Jewel Cave was fascinating and I would not hesitate to take my daughter on this tour when she is old enough. (Although I was told that toddlers are permitted...More

Thank VictoriaJoy
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 26 April 2016

Wonderful review! And, we truly appreciate the personal guidance for taking tours with young children. Park staff are often asked this question, which is understandable. We appreciate your diligence (and feedback) in this respect. We hope you continue to visit even more NPS sites in...More

Reviewed 9 April 2016 via mobile

I'm posting this as a bit of cautionary advice about how the Jewel cave tours work. To be brief, they are first come, first served, with no exceptions and no reservations. When my kids and I were in the area they were offering 3 tours...More

3  Thank matrepok
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 26 April 2016

We are sorry to read about your situation and to learn that your family drove to the Monument ... only to find the cave tours filled to capacity. The Monument is working toward offering reservations in the future; however, this service is only planned for...More

Reviewed 9 April 2016

It's literally in the 40's on the cave tours, so dress accordingly. Tours are scheduled on a first come, first served basis so you have to plan and be prepared to wait. Getting there at opening time is your best bet. The cave formations (cave...More

Thank Michael D
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 26 April 2016

Thank you for the great comments and for sharing some visitor "hints" with future guests. You are correct ... the cave is 49 degrees year round. A light jacket and/or coat is recommended. And yes, there are 723 stairs along the Scenic Tour route ......More

Reviewed 8 April 2016 via mobile

The scenic your was interesting and fun for my five year old and myself. The rangers were excellent. Eventhough we chose not to take the three year old on the tour, there was hiking outside to keep him occupied during the tour. Fun for everyone!More

Thank Beccamortellaro
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 26 April 2016

Thank you for the wonderful feedback! We are also happy to read that your family was able to take an outdoor adventure on one of the surface trails. If you ever have a chance to come back, make sure to get your kids engaged with...More

Reviewed 31 March 2016

We were able to make it to two National Monuments with caves on this trip to the Black Hills area. Caves are such fun and amazing. This one is very popular, and has limited number of tours this time of year, with a lot more...More

Thank dennisue
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 4 April 2016

Thank you for the wonderful review, and the Monument is thrilled to read that your group enjoyed the visit. Furthermore, your feedback about limited tours is much appreciated. Unfortunately, we are not able to accommodate everyone during the summer season. Because of this, we highly...More

Nearby
Nearby Restaurants
Black Hills Burger and Bun Co.
1,068 reviews
18.82 km away
Baker's Bakery & Cafe
740 reviews
18.99 km away
Bobkat's Purple Pie Place
1,202 reviews
18.26 km away
Buglin' Bull Restaurant and Sports Bar
1,143 reviews
18.87 km away
Nearby Attractions
Crazy Horse Memorial
3,613 reviews
19.32 km away
Bicycle Sculpture
11 reviews
23.58 km away
Sylvan Lake
1,248 reviews
24.85 km away
Questions & AnswersAsk a question
Staci F
I have seen that the NPS was planning on trying an online reservation system for Jewel Cave tours. Does anybody know the status of this or has that idea been abandoned?
11 June 2017|
Answer Show all 3 answers
Response from NPSParkRanger | Property representative |
Thank you for your question. Yes, Jewel Cave National Monument hopes to have a reservation system in place during the 2017 summer season. However, due to complications with a newly installed Point of Sales System (POSS), the... More
1
Vote
R5210XAsteveh
We will be in South Dakota for several days May11-15, 2017. Since there is no advanced ticket purchase, is it advisable to get tickets in the AM then visit Devils Tower and return for an afternoon tour. What is the latest afternoon scenic tour?
30 April 2017|
Answer Show all 3 answers
Response from mrpetsaver | Reviewed this property |
Devils tower is a little far. I would suggest visiting The Mammoth Site which is nearby and in an interesting historical town.
0
Votes
Marie W
We are planning on going to Jewel Cave on July 9th, 2017. We are staying in Rapid City on the 8th and Casper on the 9th. We have one day to explore the Black Hill area - Mount Rushmore (first thing that morning), then 1880 Train, and lastly Jewel Cave that afternoon. My daughter did a long report on Jewel Cave for school. We would hate to miss the cave. When do you think your reservation system will be up and running?
22 April 2017|
Answer Show all 4 answers
Response from NPSParkRanger | Property representative |
Thank you for the question ... and, we appreciate everyone's assistance and guidance. As for Jewel Cave, we encourage visitors to arrive in the morning and purchase tickets accordingly for their planned schedule. By arriving... More
0
Votes