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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Review Highlights
Fantastic tour

We did the scenic tour and it was awesome! Our guide was great and we learnt a lot about caves... read more

Reviewed yesterday
A TripAdvisor Member
via mobile
Be there early!

This is a worthwhile visit, but tours fill up quickly. We arrived before 9am but by the time we got... read more

Reviewed 2 days ago
musique9
,
Calgary, Canada
via mobile
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Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance. NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.
  • Excellent61%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“scenic tour” (237 reviews)
“wind cave” (124 reviews)
“great cave” (44 reviews)
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All hours
Hours Today: 08:30 - 16:30
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

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Reviews (1,039)
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1 - 10 of 1,031 reviews

A TripAdvisor Member
51
Reviewed yesterday via mobile

We did the scenic tour and it was awesome! Our guide was great and we learnt a lot about caves that we had no idea about! Be sure to go early as the tours book up very quickly but it is worth the wait for...More

Thank A TripAdvisor Member
Reviewed 2 days ago via mobile

This is a worthwhile visit, but tours fill up quickly. We arrived before 9am but by the time we got to the front of the line to purchase tickets several tours were already full. I had researched in advance and had not found a way...More

1  Thank musique9
Reviewed 2 days ago via mobile

Went to Jewel Cave with the anticipation of going on the scenic tour. The tour was sold out by morning. ( We were there after lunchtime). We decided to go on their lantern tour. I was hesitant about doing so cause we would be going...More

Thank Daisymom1
Reviewed 3 days ago

Took my 10 and 12 year old on the "lantern" tour, and it was AMAZING. Enjoyed every minute of it and our guide was very knowledgeable and the kids learned so much about the caves, and caving in general. If you are on the fence...More

Thank bad_decizions
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 2 days ago

Thank you for taking the time to review our monument! We are very glad the Lantern tour was enjoyed by your family. Your advice about getting here early for tickets is right on the mark. We do sell out most days well before 12:00 so...More

Reviewed 4 days ago

We had a bunch of little ones with us, so we were only able to do the "discovery tour." It's $4 for each adult and departs every couple hours. Make sure you get there a while before, as it is first come, first served. You...More

Thank skigrl985
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Glad you had a great time on the Discovery talk. It is designed for those with small children, visitors with time constraints or those with with physical conditions that prohibit them from doing the more strenuous Scenic and Lantern tours. Please talk with an Park...More

Reviewed 4 days ago

This is a massive cave - like maybe one day it will be considered the world's largest. The guided tours are wonderful and they fill up fast in the busy season so get there early. Great spot to beat the heat.More

Thank Trevor D
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Once again, thanks for the kind words. We always recommend getting here early (tickets go on sale at 8:00 am) and many are in line at 7:00 am! Good news! We are in the process of implementing a reservation system. Check our website for details....More

Reviewed 6 days ago

Offices open at 8am and tours start at 9am. A group of 10 of us got there at 8:40. 4 of us were able to get into the 10am tour, the rest needed to wait for the 10:40 tour (the scenic tour; the most popular...More

Thank Erika H
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

We are thrilled that you had such a good time here and we were able to accommodate your large group. Getting here early for tickets is always recommended, though we will be accepting reservations for on the hour scenic tours very soon. Check our website...More

Reviewed 6 days ago via mobile

We decided that the scenic tour was best for us as it's not as strenuous as the lantern tour. There were small kids on this tour but really I wouldn't take a kid younger than 5 or 6. Get there at 8 am to get...More

Thank Alicia P
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Glad you had an enjoyable experience. For future visitors; all children, unless in a front facing carrier, must do the entire tour under their own power. They can not be carried up or down the stairs! Consult with a Park Ranger if you have any...More

Reviewed 6 days ago

The only way to see the cave is on a tour. You cannot buy tour tickets ahead of time, you must be at the on site ticket booth the day you want to do a tour. The 'Scenic tour' is 1.25 hours, $12 for adults....More

1  Thank Janet R
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 3 days ago

Great advice! There is good news. We have finally approved a reservation system and it will be in place shortly. Check our website for details or go to blackhillsvacations.com for more info. Thanks for taking the time to review our monument!

Reviewed 6 days ago

Went with my family and the tour guide taught us things I would have never expected. Enjoyed the experience of learning about the people who found Jewel Cave to what it is now. It truly was a pretty cave.

Thank nskadburg
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 4 days ago

We do enjoy passing along not just the geological aspects of the cave but it's rich history as well. We are glad you enjoyed your Ranger's program. They do their best to keep everyone interested and engaged! Enjoy our parks and monuments !

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Questions & Answers
Claudia R
12 July 2017|
Answer Show all 3 answers
Response from Norene C | Reviewed this property |
There are a lot but they are broken up by platforms. Excellent hand rails. Where good sneakers. Maybe 20 stairs max in one flight. There are a lot of stops as the interpretive ranger speaks. Hope this helps
1
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103susanng
7 July 2017|
Answer Show all 6 answers
Response from Michael W | Reviewed this property |
They should be fine with either of the first two tours... the 20 minute one or the middle one.
1
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Staci F
11 June 2017|
Answer Show all 3 answers
Response from NPSParkRanger | Property representative |
Thank you for your question. Yes, Jewel Cave National Monument hopes to have a reservation system in place during the 2017 summer season. However, due to complications with a newly installed Point of Sales System (POSS), the... More
1
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