We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Jewel Cave National Monument

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 11149 US Hwy 16, Building B12, Custer, SD 57730
Phone Number:
+1 605-673-8300
Website
Today
08:30 - 16:30
Closed now
See all hours
Hours:
Sun - Sat 08:30 - 16:30
Description:

Jewel Cave National Monument is home to one of the longest caves in the...

Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource.

As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance.

NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.

read more

TripAdvisor Reviewer Highlights

Read all 962 reviews
Visitor rating
  • 555
    Excellent
  • 268
    Very good
  • 85
    Average
  • 26
    Poor
  • 20
    Terrible
Wonderful Both Below and Above Ground!

Jewel Cave National Monument is best known for its cave tours, which are interesting and fascinating. However, there is always something interesting going on above ground, too! In... read more

5 of 5 bubblesReviewed 1 week ago
Kari T

Similar Things to Do in Custer

Add Photo Write a Review

962 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 954: English reviews
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Jewel Cave National Monument is best known for its cave tours, which are interesting and fascinating. However, there is always something interesting going on above ground, too! In the winter there are ranger-led snowshoe hikes, and in summer they bring out special ranger programs for kids like raptors, reptiles, mammal furs, and more. Even if you are not a caving... More 

Helpful?
Thank Kari T
Ontario
Level Contributor
101 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

My first time exploring a cave and found it very interesting. You would think that if you've seen one cave you've seen them all but I'm sure each one has it's own identity and features. Seems quite popular with the tourists and a must see for visitors young and old.

Helpful?
Thank HonestAbeOntario
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your feedback online through TripAdvisor. The Monument receives a number of comments each year from visitors that have reviewed online sites for trip planning ideas, suggestions, etc. Your positive comments will certainly help maintain a solid first impression with our guests ... even before they arrive on site. More 

Salt Lake City, Utah
Level Contributor
31 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This is so worth waking up early and waiting in line BEFORE it even opens. This is a very popular attraction and difficult to get spots, in the busy summer season, if you don't plan ahead. It really is amazingly beautiful! This is the first cave experience we have been on that you take an elevator ride 100's of feet... More 

Helpful?
Thank K M
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the wonderful online review. We sincerely appreciate the feedback, and we also know that many future visitors read these comments and plan their trips / experiences accordingly. Your guidance will likely help many visitors in 2017. Best wishes for the new year! We hope you continue to explore and discover even more sites within the National Park... More 

Level Contributor
176 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 11 January 2017 via mobile

I have been here twice. Whether you like the ones on top or growing from the floor you will love: Colors Cool Amazing diversity Sulfur deposits

Helpful?
Thank Froomcat
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing the comments. Although Jewel Cave is not "known" for having stalactities and stalagmites, these formations are found along the Scenic Tour route. They are often a visitor favorite ... and, we usually receive a number of photographs from guests that showcase these calcite features. Best wishes for 2017! More 

La Verne, California
Level Contributor
188 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 2 January 2017

We arrived at 7:30 a.m. in hopes of getting on the first 1-1/2 hour tour. We brought our camping chairs to wait for the ticket booth to open. (We weren’t the only ones.) By the time the ticket booth opened, the line behind us was very lengthy. Scenic Cave Tour has a few long and step stairways that would be... More 

Helpful?
2 Thank Pandamonium1362
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your feedback. The Monument continues to work on a Fee Management Agreement with a local reservation company, with an expectation that advanced reservations will be available in the summer of 2017. With this being said, we are working hard to make the visitor experience more efficient ... and more pleasurable when it comes to the ticket... More 

McFarland, Wisconsin
Level Contributor
58 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 16 December 2016

The Jewel Cave tour is just amazing! Arrive early and get on a tour, it is worth it. We arrived at about 8:15am and there were still many tours available (in middle of August) so we got on the 9:00am tour. We walked through the visitor center before our tour, and my son worked on his Junior Ranger booklet. The... More 

Helpful?
Thank karenS0322
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for such a wonderful review. Our staff enjoys reading the comments from visitors, and we especially enjoy the positive feedback toward our youth engagement. Kids tend to make our day at the Monument ... lots of great questions, and they always seem to help us with the tour stations, logistics, etc. We hope you enjoyed your time in... More 

Leonard, Michigan
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 December 2016

the guides the tour !! excellent but put on your walking shoes for the metal stairs ! stairs everywhere with little or no uneven ground to walk on

Helpful?
Thank James M
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for your review of the Monument. We appreciate the additional assistance with guidance for future park visitors. You are correct in suggesting to wear good walking shoes ... perhaps even boots ... as the metal platforms and bridge-like structures are not designed for sandals, flip flops, flats, etc. Best wishes for the winter season. Please continue to visit... More 

Berkley
Level Contributor
45 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 December 2016

I really enjoyed this part of our trip.You go pretty far underground and see some amazing rock formations an quartz and learn a lot about the natural history of the area. Our tour guide was fantastic. Note that you are going up and down stairs constantly. I believe they said it was over 700 stairs. Definitely worth seeing!

Helpful?
Thank chachamatina
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for taking the time to review Jewel Cave National Monument. We are glad to read that you experienced a positive tour and learned about some of the geological history of the Monument. You are correct ... there are 723 stairs on the popular Scenic Tour. It is considered moderate to strenuous. Although most visitors can easily navigate the... More 

Winnipeg, Canada
Level Contributor
50 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 28 November 2016

We enjoyed our visit to jewel cave. From the visitor center to the cave itself, it was educational and very interesting. Our guide was well informed and we got to see things we had only seen on TV. Well worth the trip!

Helpful?
Thank DJP1964
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the kind words and for sharing your feedback about your experiences. We wish you nothing but the best with your future travels and hope you continue to enjoy the last month of the NPS Centennial. More 

Portland, Maine
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 November 2016

I have been in numerous caves around the world, and this tour was outstanding. National Park Rangers lead the 75 minute tour up and down the many twists and turns of this third largest cave system in existence. The formations are beautiful and the stairways and pathways are very well done. The cave is surprisingly dry in most areas. the... More 

Helpful?
1 Thank H5835HYdavids
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Wonderful review ... thanks! Your information is on target and will help future visitors plan for an educational (and memorable) experience. We hope you have a chance to come back and check out our new park film, which is planned for completion in late 2017. Combined with our new exhibits, new brochure, and some other pending visitor service projects, we... More 

Travellers who viewed Jewel Cave National Monument also viewed

 

Been to Jewel Cave National Monument? Share your experiences!

Write a Review Add Photos & Videos

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jewel Cave National Monument and other visitors
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Jewel Cave National Monument staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?