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Review Highlights
Wow...This is where you can feel special

Incredible hotel, perfect New Orleans ambiance and wonderful staff. Located near Bourbon St and... read more

Reviewed 9 July 2018
Deno P
,
Reno, Nevada
via mobile
Amazing

I’ve been to a few hotel spas and this one was the best. I was in so much pain and my massage... read more

Reviewed 2 June 2018
Michael S
via mobile
Read all 32 reviews
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Traveller Overview
  • Excellent70%
  • Very good12%
  • Average6%
  • Poor3%
  • Terrible9%
8 Jul 2018
“Wow...This is where you can feel special”
2 Jun 2018
“Amazing”
About
Relax in resplendent luxury in one of the most sought-after spas in the south. Our team of individual spa experts are committed to providing a personalized spa journey just for you; step inside and begin your unforgettable journey to relaxation.
Contact
130 Roosevelt Way, New Orleans, LA 70112-2502
Central Business District
Website
+1 504-335-3190
Call
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Reviews (32)
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1 - 10 of 32 reviews
Reviewed 1 week ago via mobile

Not what I was expecting. We did a couples massage with Champagne and Truffels..... we had chairs to sit in that were comparable to computer desk chairs. Not really a place to relax. Massage was mediocre and the whole experience was not at all worth...More

Date of experience: December 2018
Thank downum93
Reviewed 9 July 2018 via mobile

Incredible hotel, perfect New Orleans ambiance and wonderful staff. Located near Bourbon St and first class! The restaurants are fabulous and the staff incredible...Thank you Brent (valet). If you want to feel special, stay here!

Date of experience: June 2018
1  Thank Deno P
Reviewed 2 June 2018 via mobile

I’ve been to a few hotel spas and this one was the best. I was in so much pain and my massage therapist Dana Sutterfield is a miracle worker. The staff was amazing and it made what started out a trip in pain to a...More

Date of experience: June 2018
3  Thank Michael S
Reviewed 21 April 2018 via mobile

I expected much more from the spa during my visit for a mani/pedi. The staff was friendly and professional but I think the service was mediocre. Picture below so you guys can judge for yourself if I’m being too picky. The massage was about 2-3...More

Date of experience: April 2018
3  Thank Nolas-Claudia
Reviewed 26 March 2018

Me and some friends had a wonderful day at the Spa here! The staff was amazing and accommodating to the six of us. Not one of us had anything negative to say about the day. The massage therapists were are fabulous and they provided champagne...More

Date of experience: March 2018
1  Thank Rachal N
Reviewed 1 November 2017 via mobile

First I have to say for the price my message was fantastic. I was a bit disappoint about the facility over all but the massage was great. There is a small locker room with no sauna or steam room which is odd for a Waldorf...More

Date of experience: October 2017
2  Thank dinap205
Reviewed 17 August 2017 via mobile

I had a one hour with Lana, she listened to all of my needs. She was very professional & gave an amazing massage. I highly recommend her & this spa.

Date of experience: August 2017
2  Thank Monica F
Reviewed 17 February 2017 via mobile

While in town for my wife's birthday we ended up not having time to receive the spa's services, however we took a tour. Our tour was led by Cliff, and he was extremely friendly and knowledgeable about the amenities and various treatments they offered. The...More

Date of experience: February 2017
1  Thank Dan B
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 15 August 2017

Thank you for a wonderful review, Dan. We hope to welcome you back so you can experience our Waldorf Spa!

Reviewed 27 June 2016

OK ... not everyone will seek out a massage while on a trip, but over time, I have found it a great way to relax before heading home. The staff and services at the Waldorf Astoria Spa were second to none. To have the staff...More

Date of experience: June 2016
1  Thank hll333
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 28 June 2016

Thank you for your kind review of the Waldorf Astoria Spa. It is wonderful to read you enjoyed your treatment and found comfort and relaxation in our spa. We will be certain to share your comments with our team. Thank you for your review, and...More

Reviewed 10 June 2016

Very warm welcome. Appointment was perfectly on time. The massage therapist was very professional and individualized my treatment. One of the best Spa treatments I ever got. They even gave me 15% discount for HH diamonds although I was not even staying there.

Date of experience: June 2016
1  Thank lh91lh
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 13 June 2016

Thank you for your review of the Waldorf Astoria Spa. It is wonderful to read you enjoyed your experience and your massage treatment! We hope you come back and visit us again soon!

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Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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