We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Serenity Spa

614 Canal St, New Orleans, LA 70130-2308
+1 504-525-5433
Call
Website
Save
Review Highlights
Groupon RIP off

Let's start with the good. The masseuse were great. The horrible, THE Gratuity was over 50% of the... read more

Reviewed 20 October 2016
travelnita
,
Glen Burnie, Maryland
via mobile
Worst massage ever

We had to wait in a hallway. We were told to wait in a cold room. The temperature was around 65... read more

Reviewed 29 January 2016
Jana G
,
Metairie, Louisiana, United States
Read all 14 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent7%
  • Very good7%
  • Average7%
  • Poor21%
  • Terrible58%
19 Oct 2016
“Groupon RIP off ”
28 Jan 2016
“Worst massage ever”
Closed Now
All hours
Hours Today: 10:00 am - 6:00 pm
LOCATION
614 Canal St, New Orleans, LA 70130-2308
Central Business District
Write a ReviewReviews (14)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 14 reviews

Reviewed 20 October 2016 via mobile

Let's start with the good. The masseuse were great. The horrible, THE Gratuity was over 50% of the Groupon and is 20% for EACH service and not your total visit. Price of Groupon $115 for two, gratuity $54. BTW this DID NOT include tips for...More

1  Thank travelnita
Reviewed 29 January 2016

We had to wait in a hallway. We were told to wait in a cold room. The temperature was around 65. Possibly lower. We were not offered water or anything. We are then taken to a run that was freezing and the beds were not...More

Thank Jana G
Reviewed 15 September 2015

Do not waste your money at this spa. Very unprofessional. Not relaxing. Outdated. Paid for a 90 minute couples massage (which was not cheap) and was very disappointed. The therapists were lazy and sloppy. No technique. They were not friendly and, in fact, just rude....More

Thank Daniel M
Reviewed 14 February 2015

I should have read these reviews before booking my facial. This was the biggest waste if my money, and time although my 50 minute facial only lasted 40. I've never had a facial with so much "hands off" time. There was virtually no neck shoulder...More

Thank KristiBrown
Reviewed 28 July 2014

For the cost, one should and does expect the true spa experience including robes, relaxation rooms, etc. These amenities are non-existent at Serenity Spa in our experience. Choose one of the other spas nearby such as Aria at the Hotel Monteleone.

1  Thank Donald K
Reviewed 23 July 2014

I booked a package that included a massage, a facial and a pedicure. When I arrived, the staff was friendly and welcoming. They put me at ease right away. The massage and facial were relaxing and enjoyable. I will agree with other reviewers that the...More

Thank ProfePierce
Reviewed 28 March 2014

I went in and asked for a gel manicure and a pedicure. It was Thursday and was told the woman who did the gels would not be in until Friday, but I could get a shellac mani which was the same. I did not have...More

3  Thank Mary R
Reviewed 16 March 2014 via mobile

Good massage and facial but one of the worst pedicures (and most painful) I have ever had. The pedicurest was not gentle and filed/trimmed my toes until they were sore/raw. It was the last thing I had done so I just tried to make the...More

2  Thank Tressylou
Reviewed 18 January 2014

The receptionist was very friendly. I should have known better when I stopped in to make an appt. and no one was there and they could get me in immediately. The spa was cold and not very clean. I should have asked for the massage...More

Thank JodiB528
Reviewed 29 November 2013

The spa has a warm, inviting atmosphere and a great staff who not only give a great service, but go out of their way to provide clients with information about other things to see and do in this great city! The massage therapists are wonderful...More

2  Thank LCB100289
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Nearby Restaurants
Jimmy J's Cafe
1,425 reviews
.14 km away
Palace Cafe
2,523 reviews
.07 km away
Daisy Dukes
2,494 reviews
.14 km away
Red Gravy
740 reviews
.08 km away
Nearby Attractions
RTA - Streetcars
11,590 reviews
.25 km away
Windsor Fine Art
5 reviews
.25 km away
Storyville District
9 reviews
.21 km away
21st Amendment Bar at La Louisiane
218 reviews
.22 km away
Questions & Answers
Get quick answers from Serenity Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit