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Review Highlights
Sewer gas unacceptable

Love the train. Nice people. Small roomette just fine and observation car not crowded. Dinner... read more

Reviewed 5 weeks ago
Ze d
via mobile
Trip to Alabama

The train was on time, we had a delay on a bridge for close to one hour other than that it was a... read more

Reviewed yesterday
2016Ellie
,
Baton Rouge, Louisiana
Read all 28 reviews
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Traveller Overview
  • Excellent37%
  • Very good21%
  • Average7%
  • Poor10%
  • Terrible25%
5 weeks ago
“Sewer gas unacceptable”
25 Apr 2018
“Birthday Trip”
About
Suggested duration: More than 3 hours
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Contact
New Orleans, LA 70113
Central Business District
Website
+1 800-872-7245
Top Selling Tours & Activities in and around New Orleans
from USD 19.45
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from USD 24.00
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from USD 19.45
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Reviews (28)
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1 - 10 of 27 reviews
Reviewed yesterday

The train was on time, we had a delay on a bridge for close to one hour other than that it was a good trip.

Thank 2016Ellie
Reviewed 2 weeks ago via mobile

We went to New Orleans on the train and it was an amazing trip. We had a lot of room to move about the train but we really enjoyed sitting in the diner car because the room is filed with windows and you can see...More

2  Thank Linda W
Reviewed 5 weeks ago via mobile

Love the train. Nice people. Small roomette just fine and observation car not crowded. Dinner edible. BUT stinky air from toilets which were nowhere near our seats. WHY???

Thank Ze d
Reviewed 12 July 2018 via mobile

Traveling from California to NJ to see my sister for about a month, I was looking forward to a grand adventure on Amtrak. The Sunset Limited takes the Southern route, which I had never taken before. Very long story short, our train was delayed several...More

1  Thank farro7christine
Reviewed 10 July 2018

This is THE worst train travel experience I have ever had. A complete disaster and when we reach NOLA, we will be on the phone to Amtrack to complain. I have travelled by train numerous times in Canada and thoroughly enjoyed it. I do not...More

1  Thank coolwoman
Reviewed 2 July 2018 via mobile

This was my first time on Amtrak! It is really a great way to travel at an affordable rate, even though we had a 3 hour delay , I still enjoyed being relaxed on the train and enjoying the view! I would recommend traveling Amtrak...More

2  Thank familyfun30125
Reviewed 9 June 2018 via mobile

Currently on our last Amtrak trip. We love the train ride. Two or three hours late we can deal with. Four to eight hours we just can't anymore. If they tell you this is an exaggeration they are lying. The Crecent #19 to New Orleans,...More

1  Thank areyno1038
Reviewed 7 June 2018

Inconsistent information, instructions by its personnel at station and in transit. Misguided in responses on seat assignments, menu, travel safety, upgrade availablelity and pricing.Most of all the tone, the PA system not on initially causing confusion and hostility when making inquiries. Volume levels inadequate, it...More

1  Thank _tonybkr
Reviewed 25 May 2018 via mobile

7 hours late picking us up, unhelpful staff (on the train, the staff at the station were helpful), and the train was very dirty. Disappointed that my worst train experience (having traveled throughout India, Vietnam, and Europe via train) was in my own back yard....More

Thank Nat_RoTh
Reviewed 24 May 2018 via mobile

My grandma and I thought it would be fun to ride the Amtrak to and from New Orleans. It turned out to be the worst experience of our lives. The train moves at SNAIL speed and there is absolutely no explanation as to WHY we...More

Thank Tina K
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Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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Mary-Page
13 May 2018|
AnswerShow all 3 answers
Response from belleretraite | Reviewed this property |
Hi ! The Hyatt Regency is less than 1/2 mile on one side and the Paradigm Gardens about the same distance on the other side ! Like Nomad703 wrote , the tram stop is right beside the Union Station ; we took it to go to our... More
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_faeandrews
17 January 2018|
AnswerShow all 3 answers
Response from Amy S | Reviewed this property |
Yes, probably Uber too.
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