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Address: 1089 Knox Rd, Greensboro, NC 27301-9228
Phone Number:
+1 800-737-5223
09:00 - 19:00
Closed now
See all hours
Sun - Sat 09:00 - 19:00

TripAdvisor Reviewer Highlights

Read all 110 reviews
Visitor rating
  • 77
  • 25
    Very good
  • 4
  • 0
  • 3
A must see

I have purchased from them on-line so I was very interested in visiting. So glad we did. Took the tour which was very informative. Had no idea of all the services they offer... read more

5 of 5 bubblesReviewed 15 February 2017
Pat S
Aurora, Illinois, United States
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Aurora, Illinois, United States
Level Contributor
41 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

I have purchased from them on-line so I was very interested in visiting. So glad we did. Took the tour which was very informative. Had no idea of all the services they offer. Seems like a great place to work, very employee positive business. Take the tour!!

Thank Pat S
North Carolina
Level Contributor
160 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 14 February 2017

You can order replacement crockery and cutlery online from these people and that's what most folks do. But if you're nearby and you like fine tableware this is a "must do" destination. Replacements Ltd. is a warehouse for fine tableware, but it's so much more. If you're into Christmas visit their Christmas room, which in my opinion is quite large.... More 

Thank travelviapurple
Huntersville, North Carolina
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

The people at Replacements are super friendly, caring, and oh so well trained. I was having difficulty placing an order for our Spode Christmas pattern, so I called up and asked my question. The agent informed me that the china is produced in 4 countries and there is china pre-1962 and after, and that was why the china I saw... More 

Thank Dolf D
Youngsville, North Carolina
Level Contributor
52 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

Stopped in yesterday to look at a piece of silver that is part of my grandmother's old, discontinued silver pattern.The young man who helped me found the piece, had it brought out to me for inspection, and then had it beautifully polished before I purchased it. While I was waiting for it to be ready, my friend and I walked... More 

Thank susan s
Boston, Massachusetts
Level Contributor
32 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 13 October 2016

A guided tour of the replacements facility is offered every hour and is a fun behind-the-scenes look at this business. The tour lasts just the right amount and information. Enjoy browsing in the museum and showroom before and after the tour. I dare you to walk away without buying something!

Thank pamela c
Merritt Island, Florida
Level Contributor
77 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 1 October 2016 via mobile

This is an unbelievable store with so many options for silver, china, crystal, knock knacks old and new. Looking in their warehouse makes me think what the national archives is like. Tours offered on the hour. Didn't have time to take one. Darn!

Thank traveling32952
Durham, North Carolina
Level Contributor
33 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

This is a surprising and wonderful stop. Great shop, bargain area, museum for china, flatware, glassware and crystal. Free tour of the facility every 30 minutes is a must!

Thank kozmoboxman
Greensboro, North Carolina
Level Contributor
142 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 7 September 2016

You'll probably never see a collection of plates and an operation revolving around dinner ware like this in your life. It is a monument to one man's obsession with china. They have tours you go through and it is most impressive. They take you through all the aspects of the company and ever to the work spaces with dogs and... More 

1 Thank Derek W
Athens, Georgia
Level Contributor
53 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 August 2016

Fist it's a museum of fine China hands down spent several hrs there just looking, then found several pieces for our China set that is over 50years old the staff was amazing to work with and there knowledge is remarkable, was and is a must see while traveling through NC

Thank Robert12662014
Glen Burnie
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 July 2016

Replacements is like walking through a wonderland of extremely beautiful glassware, China, crystal, stoneware, silverware, etc. So much to look at - so much to dream about adding to your collection. Tours are available and/or you can browse on your own. There is a discount section where I found some great soup spoons and drinking glasses. NOT a good place... More 

1 Thank Ann D

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?