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Jacksonville Zoo & Gardens

Certificate of Excellence
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Address: 370 Zoo Pkwy, Jacksonville, FL 32218
Phone Number: +1 904-757-4463
09:00 - 17:00
Closed now
See all hours
Mon - Fri 09:00 - 17:00
Sat - Sun 09:00 - 18:00

This 73-acre park is the only zoo in Florida's northeast.

TripAdvisor Reviewer Highlights

Read all 2,196 reviews
Visitor rating
  • 1355
  • 631
    Very good
  • 115
  • 34
  • 23
Best time of year to visit.

I just went on Saturday, got in cheap thanks to community first credit union, $6. This was the perfect time of year, it was cool and all the animals were far more active than in... read more

5 of 5 bubblesReviewed yesterday
Nigel B
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2,196 Reviews from our TripAdvisor Community

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Traveller type
Time of year
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Showing 2,158: English reviews
Level Contributor
148 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I just went on Saturday, got in cheap thanks to community first credit union, $6. This was the perfect time of year, it was cool and all the animals were far more active than in summer. This zoo is so well set out with plenty space for the animals. Great and varied exhibits. The one thing lacking is a place... More 

Thank Nigel B
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

We really enjoyed our visit here. The staff was very nice and the animals were wonderful. A must see if you come to Jacksonville!

Thank John H
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

My wife and i have been to a few zoos but the jacksonville zoo and gardens are worth every penny. You can bring your own food or eat there and there is alot to see. They are putting money constantly into adding and renovations. See the zoo.

Thank Bryan H
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 1 week ago NEW via mobile

The dinosaur exhibit was awesome in 2015 but otherwise, it's just an average zoo. The food was ok. Don't expect good service.

Thank Tatiana E
St. Johns, Florida
Level Contributor
6 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 1 week ago NEW

My family frequents the Jacksonville Zoo. It is large, well organized, and has a lot to offer. The tiger exhibit lets tigers walk over the walk way and gets a really close up look a at the big, beautiful cats.

Thank TwoTravelBuggs
San Diego, United States
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

I had no idea this zoo would be so amazing! It was on a par with some of the more famous zoos I've visited in the United States. The animals are presented in natural looking settings and the grounds are beautifully landscaped. I will definitely be returning for a longer visit!

Thank Charles H
Level Contributor
31 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I have been meaning to go for years, as I have always heard good things. For variety of reasons didn't make it till lately when I went with friends. What a delightful zoo!. Relatively big open spaces fit for big animals. A delightful experience being able to feed the giraffes. Great location on the St. Johns River and great attention... More 

Thank david h
Savannah, Georgia
Level Contributor
25 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

The animal enclosures are well set up, the animals are easily viewed and some provide multiple viewing angles. The tiger exhibit was especially nice. I've been to other zoos where the animals seemed lethargic and even unhappy but the residents of the Jacksonville Zoo appear to be calm and unstressed. Our party did have a few instances of difficulty matching... More 

Thank YcnanGA
Savannah, Georgia, United States
Level Contributor
63 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 week ago

My family and I visited the Jacksonville Zoo in November of 2016 and we were NOT disappointed! There were a great number of things that impressed us during our visit and only a few things that I would have changed. First of all, the whole park (can I call it a park?) was impressively clean. Not that we expected it... More 

Thank Jonathan B
Level Contributor
12 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Wow!! This zoo is amazing! The size is impressive and the enclosures are wonderful. We are members of an affiliate zoo and this one blows it out of the water! So many animals and there's even an extra river boat cruise you can pay for. We did it and were able to see dolphins. Expect to spend 4-5 hours there... More 

Thank Courtney N

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksonville Zoo & Gardens and other visitors
16 questions
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over a year ago
Wooster, Ohio
West Palm Beach, Florida
over a year ago
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Questions? Get answers from Jacksonville Zoo & Gardens staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?