We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 500 Market St, Philadelphia, PA 19106
Phone Number:
+1 215-389-8687
Website
Today
10:00 - 17:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 17:00
Description:

Most popular Hop-On Hop-Off tour in the city of Philadelphia. Enjoy our 27...

Most popular Hop-On Hop-Off tour in the city of Philadelphia. Enjoy our 27 stops throughout the city, which are close to over 100 attractions. The tours are also live guided with Big Bus Certified tour guides. The tour has frequent departures from the N.E. Corner of 5th and Market Streets. (Operated year round) Peak Season hours 9:30 to 6:30 PM (last tour departs 5 PM.)

Philly by Night 90 minute fully narrated city tour covering the Art Museum to the Waterfront. 8 PM. Departures Nightly from 12th.and Filbert Street. Night tours operate, seasonally, May 1 thru October 31.

read more
Book In Advance
More Info
USD 31.99*
and up
Philadelphia Hop-On Hop-Off City Tour
More Info
USD 55.00*
and up
Philadelphia CityPASS

TripAdvisor Reviewer Highlights

Read all 921 reviews
Visitor rating
  • 528
    Excellent
  • 218
    Very good
  • 67
    Average
  • 36
    Poor
  • 29
    Terrible
Covered all the spots with good narration

I took the bus tour at the beginning of my visit to get an overview of the tourist sights. Glad I did. Narrator was clear. Loved the shuttle service that would pick you up from... read more

Reviewed 5 days ago
ELLlady
,
CT
Add Photo Write a Review

921 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 878: English reviews
CT
Level Contributor
131 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

I took the bus tour at the beginning of my visit to get an overview of the tourist sights. Glad I did. Narrator was clear. Loved the shuttle service that would pick you up from hotel!

Helpful?
1 Thank ELLlady
Pamela M, Manager at Big Bus Tours, responded to this review

Hello ELLlady, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your positive review. I am pleased you enjoyed your tour experience and utilized it to enhance your visit to Philadelphia. I am also pleased that you enjoyed your guide's narration, and that you were able to take advantage of our complimentary shuttle service. More 

East Lyme, Connecticut
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW via mobile

We have made it a practice to take a tour of cities that we visit. We were extremely happy with our choice of using the Big B Bus. We actually rode 2 times for the whole tour. Using 2 different buses. Both of guides were extremely knowledgeable about the sites. Definitely the best way to learn the most about the... More 

Helpful?
1 Thank Noelaniipo
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Noelaniipo, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. I am pleased that you enjoyed your tour experience & that you are happy with your choice of Big Bus. Thank you for acknowledging your tour guides. They appreciate the recognition for a job well done. More 

Lithia, Florida
Level Contributor
149 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
Reviewed 1 week ago via mobile

Great tour. Clarify pickup places b fire exiting the bus! Only drawback they don't go to Rittenhouse Sq

Helpful?
Thank RNSAILOR2
Pamela M, Manager at Big Bus Tours, responded to this review

Hello RNSAILOR2, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you had a "great tour" experience. When you come back to Philadelphia, please ride again, and hop off at our Stop # 19 which is convenient for Rittenhouse Square. More 

Minneapolis, Minnesota
Level Contributor
121 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Do yourself a favor and splurge on the Daily Philly Pass which includes this hop-on, hop-off tour bus, but also includes admission into almost 40 different attractions along the route. The day we used the Big Bus it was windy and cold – not ideal for traveling on the top of the bus, although it didn’t stop some people. The... More 

Helpful?
2 Thank lm55417
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Im55417, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your tour experience and that you would ride Big Bus Philadelphia again. Your feedback is important to our company and assists our sales and tour staff in providing the best tour experience possible. More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Wonderful tour hop on hop off tour. Very informative bus tour. Hits all the major points of Philadelphia. Would highly recommend.

Helpful?
2 Thank SHANE M
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Shane M, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your tour experience, and that you highly recommend it. Next time you visit Philadelphia, please ride again! More 

Washington DC, District of Columbia
Level Contributor
156 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
Reviewed 1 week ago via mobile

We purchased 2 day tickets that were not cheap. That said buses would come every 20 to 25 minutes, but it was usually 40 or 45!! Because of that we spent more time waiting than sightseeing and didn't get to see many of the things we wanted to and had to rush through others. Additionally the bus stops running at... More 

Helpful?
Thank GretchenDT
Pamela M, Manager at Big Bus Tours, responded to this review

Hello GretchenDT, Thank you for choosing Philadelphia Trolley Works & Big Bus. Your feedback is important to us. It is unfortunate that despite the best of plans, things can go wrong. We fully understand the importance of performance & timing & will continue to work hard at exceeding expectations and making everyone's experience with Philadelphia Trolley Works & Big Bus... More 

Fountain Valley
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

All the Big Bus employees we encountered were polite and helpful. Buses were on time. In spite of the NFL Draft the day we were there, the tour guides and bus drivers handled the different schedule and route with ease and humor.

Helpful?
Thank John C
Pamela M, Manager at Big Bus Tours, responded to this review

Hello John C Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. Our tour staff take pride in providing an informative and engaging tour, and I am pleased they accomplished that in your case. I'm glad you enjoyed your tour experience. Next time you visit Philadelphia, please ride again! More 

Long Island, NY
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

We'd been on this bus tour in New York, and Washington, DC and London and decided to continue with the company for Philadelphia. It's worth every penny. You couldn't possible see all these sights in a day if you did it alone. We now want to try and visit every country that Big Bus Tours operates in! The only issue... More 

Helpful?
2 Thank Mel C
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Mel C Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your positive review. I am pleased you enjoyed your tour experience, and that you used our tour to enhance your visit to the historic city of Philadelphia. Please come back & do it again. More 

Leeds, England, United Kingdom
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

I and a friend found this tour informative and interesting. Tessa our guide was interesting and funny. Highly recommended.

Helpful?
Thank Fileyholidaymaker13
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Fileyholidaymaker13, Thank you for choosing Philadelphia Trolley Works & Big Bus and for your positive review. I am pleased you enjoyed your tour experience. Thank you for acknowledging your guide, Tessa, and for recommending our tour. More 

Las Vegas, Nevada
Level Contributor
62 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

We used this company to see the main points of interests. Only twice we waited 25 min for a bus, I wish they had benches to sit on. The guides were very knowledgeable and helpful if you had questions. The Rocky steps and statue were closed but they did tell us before we purchased our tickets. We were happy with... More 

Helpful?
Thank sallyrey
Pamela M, Manager at Big Bus Tours, responded to this review

Hello sallyrey, Thank you for choosing Philadelphia Trolley Works & Big Bus! I am pleased you enjoyed your tour experience. Your review and feedback is valuable to our company. Thank you for acknowledging your tour guides. They take pride in accommodating guests and providing the best tour experience possible. More 

Travellers who viewed Big Bus Tours also viewed

 

Been to Big Bus Tours? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Big Bus Tours and other visitors
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Big Bus Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?