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Sugar House Casino

1001 N Delaware Ave, Philadelphia, PA 19125-4326
+1 877-477-3715
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Review Highlights
The SMOKE is the worst!

I really wish when states and cities go smoke free that it would apply to every company in the... read more

Reviewed 2 weeks ago
MaryAnnGF
,
New Jersey
Hell on earth

Played at 2 different tables , 5 people sitting and play ceased in middle of shoe . Finally man at... read more

Reviewed 3 weeks ago
john r
via mobile
Read all 232 reviews
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Located a mile north of the Ben Franklin Bridge in the city's Fishtown section, SugarHouse Casino is situated on the Delaware River, with beautiful views along its waterfront property. With more than 2,000,000 visitors each year, the casino features 1,606 slots, 62 table games, fun and unique dining options and free valet and self-parking. The casino also provides free transportation via its Sugar Express trolley from more than two-dozen locations throughout the city. In addition to hosting a variety of events each week ranging from live music, SugarHouse Casino is also an avid community supporter, sponsoring some of Philly's greatest traditions, including the New Year's Day Mummers Parade and the Susan G. Komen Mother's Day walk. SugarHouse Casino employs more than 1,000 people and for five consecutive years has been voted a "Top Workplace" in the Philadelphia Inquirer and a "Best Place to Work" in the Philadelphia Business Journal.
  • Excellent9%
  • Very good19%
  • Average26%
  • Poor15%
  • Terrible31%
2 weeks ago
“The SMOKE is the worst!”
30 Aug 2017
“Nice variety of slots but oh the smoke !!!!”
LOCATION
1001 N Delaware Ave, Philadelphia, PA 19125-4326
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1 - 10 of 226 reviews

Reviewed 2 weeks ago

I really wish when states and cities go smoke free that it would apply to every company in the state or city (I'm talking about casinos that get a pass). When I first started going to SugarHouse Casino with my friend years ago the smoke...More

Thank MaryAnnGF
Reviewed 3 weeks ago via mobile

Played at 2 different tables , 5 people sitting and play ceased in middle of shoe . Finally man at end made 250 dollar bet and talked to himself thru the deal . He lost and dealer made several comments about he played hand wrong...More

1  Thank john r
Reviewed 3 November 2017 via mobile

Not only is the pay out WEAK their customer service could use some RENOVATIONS it took me 27 minutes to get a glass of wine then proceeded to purchase a scratch off from the kiosk, machine stopped working in Error and customer service didn’t even...More

Thank Felisha W
Reviewed 12 October 2017

The smoke was so thick I could cut it with a knife. The Place is the worst casino I have ever seen. I felt like I was in a low class and trashy kind of place... Needed to leave and NEVER go back. Staff is...More

Thank Jerry E
Reviewed 31 August 2017

We tried Sugar House and liked the variety of slots and easy parking. We did not stay that long the smell of smoke was awful and when we left we could smell the smoke on our clothes.

Thank fisherman65
Reviewed 17 August 2017

Place is dirty. Yes you have thousands of people in and out but still not clean. Been in and out of here dozens of times as I have a condo right next door and I can walk there. Bar staff as a whole are not...More

1  Thank Joey M
Reviewed 8 August 2017 via mobile

Stick to AC or any other casino. It's loaded with smoke. Low dollar machines and tables, seems to be catering to lower income visitors. The employees aren't happy, the clientele isn't happy. The whole place sucks and you leave miserable.

2  Thank Amy N
Reviewed 17 July 2017

Read every 1 star review and that's what you get. I'll stay with the Borgata in AC. DIRTY, SMOKY, LOW to 0 PAYOUTS on THE MACHINES. DRUGGIES all Over the place. DID I SAY DIRTY !! . STAY AWAY, !!

1  Thank ajchobe
Reviewed 13 July 2017

Saturday night in June. Easy parking in high rise lot. Escalator or elevator up to meeting hall set up for concert, Drinks fair price, chairs packed tight, very hot, as it is a ballroom, flat floor, not the best for concerts. Casino itself is nice...More

1  Thank DJMAN5
Reviewed 6 July 2017

So many reviewers gripe about not winning! Get real, please. If you bring your money and spend it as you would if you were going to an amusement park or a night on the town you won't be disappointed. Winning isn't everything, but the rush...More

1  Thank John M
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Questions & Answers
knebelb
14 February 2017|
AnswerShow all 5 answers
Response from Veronica C | Reviewed this property |
I don't know the answer to this question either, you have to call the place. I don't know what kind of casinos you are used to or how much you love to gamble but I was in here half an hour. It is on the water but the hoody... More
0
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LindaGil
2 January 2017|
Answer
Response from Casandra M | Reviewed this property |
Hi I recently ate there and it was $14.06 and thats for a large plain. Delicious brick oven pizza that i will say!
2
Votes
michaelfM2774KW
23 October 2016|
AnswerShow all 3 answers
Response from kjhatelklake | Reviewed this property |
Lots of parking available.
0
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