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Ground Zero Museum Workshop

Closed Now: 11:00 am - 3:00 pm
Open today: 11:00 am - 3:00 pm
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  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
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“gary suson”(146 reviews)
Ground Zero Museum Workshop: Images & Artifacts from the 9/11 Recovery, in the Meatpacking District near Chelsea Market and the High Line Park. A 5-Star Rated Tour. Want to feel what it was like to be with FDNY Firefighters on the front lines after...more
Closed Now
Hours Today: 11:00 am - 3:00 pm
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Suggested duration: 1-2 hours
420 W 14th St, Floor 2, New York City, NY 10014-1064
Meatpacking District
+1 212-924-1040
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All reviews gary suson official photographer moving experience recovery efforts new york own pace emotional experience personal stories who lost their lives twin towers first responders moving tribute audio tour meatpacking district two hours on display loved ones
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1 - 10 of 2,148 reviews
Reviewed yesterday

Was cold so not very many visitors. The site of the disaster was so overwhelming we both had tears of sorrow for the men and women we lost. We must NEVER forget what and how it happened. This is also a memorial to how the...More

Date of experience: January 2019
Thank UJretired
Reviewed 1 week ago

Everyone who visits NY must go here. Moving. Its about the lives of those lost and about the survivors and First Responders. Regardless of what anyone believes about who did what, it happened. Make time to visit here

Date of experience: December 2018
Thank Downunderdave2015
Reviewed 2 weeks ago via mobile

We stumbled upon this place as it was round the corner from our hotel. It is on the 2nd floor of a small building next to shops and is not well publicised. I can’t emphasise how glad we were to have found it. We met...More

Date of experience: January 2019
Thank Stanismydog
Reviewed 2 weeks ago via mobile

An absolutely unreal experience. Myself and my girlfriend were completely overwhelmed by the place. We didn't really know what to expect given the location and name of the place (workshop) but was definitely glad to have gone. Whilst I wouldn't describe this place as a...More

Date of experience: December 2018
Thank KaneAlexander
Reviewed 2 weeks ago via mobile

This was our second time visiting the Ground Zero Museum Workshop. This time we brought friends of ours to experience the 9-11 tragedy in the workshop’s unusual way. This time we met the photographer who was the only one allowed to photograph the recovery operations....More

Date of experience: December 2018
groundzeromuseum, Guest Relations Manager at Ground Zero Museum Workshop, responded to this reviewResponded 2 weeks ago

Thank you so much for visiting us again and for your beautiful review. It was so nice having you here on our last tour for 2018. Your enthusiasm for our Museum and our Mission to educate people of all ages about what the real Ground...More

Reviewed 2 weeks ago

This was a very small museum, so needs to be booked first, but an absolute must if you are interested in the 9/11 recovery. We were lucky enough to have Gary Susan working the day we went, but even without him, the photography and audio...More

Date of experience: December 2018
Thank Andrea H
Reviewed 4 weeks ago via mobile

Wow, What a hidden treasure. I had no idea that this small intimate setting would hold so many, pictures, artifacts, and stories about the recovery process at Ground Zero. I was deeply moved by these unique photos and the touching stories behind the photos as...More

Date of experience: December 2018
Thank Thenaguy
Reviewed 4 weeks ago via mobile

What an experience! I appreciated seeing the artifacts and hearing the stories behind the photos. My heart was touched on so many levels. The photographer, Gary Marlon Suson, stated that "If you can't connect, you can't heal". What a profound statement for 9/11 & all...More

Date of experience: December 2018
Thank ILove2traveldou
Reviewed 12 December 2018

This is a genuine tribute to those who died, worked on the rescue and a great place for a city/USA to prove how well it stands against the evil in the world. It was sad & beautiful at the same time. The displays somehow mad...More

Date of experience: November 2018
Thank Trek625868
Reviewed 10 December 2018 via mobile

This museum is like no other and can’t begin to say how highly we’d receommend everyone to visit. Being able to touch some of the recovered artifacts from the tragic 9/11 incident, to seeing in detail the fantastic photography work by Gary Marlon Suson is...More

Date of experience: November 2018
Thank candklow
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West Village
Stretching from Sixth Avenue to the Hudson River, the
West Village is one of the city’s most coveted
addresses. Full of trendy shops, historic taverns, and
cozy restaurants set amid 19th century architecture,
this neighbourhood has a unique old-world feel. You
won’t find a more picturesque location in Manhattan.
Without the traditional city grid layout, it’s easy to
get lost here, but that’s part of the fun as you
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Questions & Answers
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Sarah W
15 September 2018|
AnswerShow all 3 answers
Response from Della B | Reviewed this property |
Hi Sarah. We were there in May while school was still in session. There wasn’t a long line at all. I would say allow yourselves 2 hours. We could only stay an hour, which didn’t give us enough time to fully experience... More
Kelley P
5 April 2018|
AnswerShow all 14 answers
Response from groundzeromuseum | Property representative |
Yes we allow photos to be taken except for one item. No videotaping is allowed.
Brandon M
12 November 2017|
AnswerShow all 15 answers
Response from groundzeromuseum | Property representative |
Yes we take walk-ins daily on a first-come first-serve basis. Some days are busier than others and we have a max capacity of 28 in the museum at any given time but usually we are able to accommodate walk-ins with no... More