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New York City's Official Visitor Information Center

Open Now: 9:00 am - 7:00 pm
Open today: 9:00 am - 7:00 pm
Review Highlights
Really good

I went to new york city from june 17th to june 20th. It was a short stay but i loved every minute... read more

Reviewed 29 July 2011
It was OK, not that helpful

I went to the visitor center to get some info and help. The guy that helped me seemed to be bored... read more

Reviewed 19 September 2012
Tel Aviv, Israel
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Traveller Overview
  • Excellent46%
  • Very good28%
  • Average16%
  • Poor0%
  • Terrible10%
23 Jul 2018
“Short trip but lots of frustration. Moral of story - plan ahead!”
7 Aug 2018
“Very helpfuel.”
The Official NYC Information Center in Times Square provides visitors with guides, maps, pamphlets, brochures, coupons and discounts pertaining to all there is to do and see in the City, with a bilingual staff available for further guidance. Located...more
Open Now
Hours Today: 9:00 am - 7:00 pm
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Suggested duration: < 1 hour
810 Seventh Avenue,between 52nd & 53rd Streets, New York City, NY 10019
+1 212-484-1200
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Reviews (50)
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21 - 28 of 28 reviews
Reviewed 19 September 2012

I went to the visitor center to get some info and help. The guy that helped me seemed to be bored with his job and the answers i got were merely ok. I don't feel I got all the info I wanted, but I found...More

2  Thank Ronchick7
Reviewed 10 September 2012

Excellent advice with great offer on broadway shows, discount vouchers for shopping and internet access if you need to find something in particular. Ideal place to find maps of all areas of new york for everything you could need.

2  Thank Claire_P123
Reviewed 5 July 2012

The staff and resources are great here. You can even get your Metro card fortune subway here. Staff were upper about booking and printing out receipts etc here. For eg got a same day booking for 9/11 memorial here with no hassle. Great if your...More

3  Thank PandSMadison
Reviewed 8 May 2012

We highly recommend stopping by the visitors center at 53rd street and 7th Avenue in Manhattan. They have multi-lingual staff on hand to answer your queries, sell you tickets to attractions, museums etc... and provide you with general information. While we did not need the...More

5  Thank Danny A
Reviewed 26 March 2012

This was recommended to us by good friends. On arrival we were met by Sam, the manager. He was awesome. He gave us hints for a few days and told us to return after that, which we did. On our second visit he was even...More

6  Thank JohnnyCoopz
Reviewed 29 February 2012

Highly recommended as a place to start your visit. Sam was an enthusiastic expert on all aspects of NYC, from subway info to museum tickets to best pizza. We wanted to kidnap him as our personal tour guide! He really helped us out and gave...More

5  Thank Connie115-11
Reviewed 29 July 2011

I went to new york city from june 17th to june 20th. It was a short stay but i loved every minute of it. It was very informative and now I know where to go when Im in New York. Thanks so much

3  Thank alexia16
Reviewed 18 June 2011

We are New Yorkers living in Maryland. We visit Manhattan in April and October and always stop at the visitors center. If you are lucky you can get half price tickets for shows without waiting on line at TKTS. Staff is always very helpful. Lots...More

6  Thank nloss
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This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & Answers
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Mahmoud A
16 November 2017|
Response from Mahmoud A |
I got the attached free Night confirmation from the Hotel309 Manger after we got a RAT in the room during our stay in the Hotel in March 2017 per attached reservation, where we spend one Night out of the room because of the... More