We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Macy's Herald Square

151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
Book In Advance
More Info
USD 12.00*
and up
Historic Tour of Macy's Herald Square
More Info
USD 34.99*
and up
Fashion Window Walking Tour in New York City
More Info
USD 42.00*
and up
New York Holiday Lights and Movie Sites Tour
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
  • Excellent43%
  • Very good33%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“huge store” (60 reviews)
“shoe department” (31 reviews)
Open Now
All hours
Hours Today: 11:00 am - 8:30 pm
151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
Write a Review
Reviews (3,848)
Traveller rating
Traveller type
Time of year
  • More languages

11 - 20 of 2,029 reviews

Reviewed 1 week ago via mobile

One most definitely has to go to the upper levels to ride the wooden escalators! They are really special.

Thank Marcel G
Reviewed 1 week ago

Macy's in time square area is huge. It has many floors and you can get anything you need eg clothing, shoes, perfumes, watches etc. Staff is very helpful and we were able to get extra discount after showing our passport that we are visiting from...More

Thank happy460
Reviewed 1 week ago

Wife and daughter let loose in this huge huge store. I was surprised that they came out after only 4 hours. Wife had to buy new shoes as she literally wore her old ones through! (ok - they were a bit old!). There are many...More

Thank PJW01
Reviewed 2 weeks ago via mobile

Visited Macy’s with my wife and children in search of “bargains”. We did not leave disappointed! We purchased a top and the lady in the cashier gave us a voucher of up to 25% discount. Music to my wife’s ears, who was then able to...More

Thank Filip S
Reviewed 2 weeks ago via mobile

I came here to shop for a few bits before going back to the UK. I picked up my 10% discount card from the visitor information centre which is great...apart from the fact there are exclusions which they fail to mention on the card itself...More

Thank Petehill84
Reviewed 2 weeks ago via mobile

It is always interesting to visit Macy’s and some staff are very helpful and do help us who are “Alien” and might have a slight accent (which means that you know at least two languages) However there are departments as some staff at the gift...More

Thank Tomberra
Reviewed 2 weeks ago via mobile

You need to visit Macy's if you like shopping. Even if it's just to get a feel of what's in vogue. The shop can be quite confusing and difficult to find you way up and down the floors and finding the exit doors. You can...More

Thank Vinoeaves
Reviewed 2 weeks ago via mobile

Disappointed- was expecting something special from the hype! But no just a regular department store with lifts that never arrive and so we gave up!

Thank sharonlnorman
Reviewed 2 weeks ago

If you are visiting New York you should at least stop by Macy's Flagship store. It is huge!! We were lost within minutes of entering the store. Luckily for us their employees are super nice. They helped us find our way and also helped us...More

Thank Karen M
Reviewed 2 weeks ago via mobile

Good to purchase there just because you may get 10% off being a foreigner. But still bad selection of garments, at least for ladies. For men is ok

Thank Elena B
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Nearby Restaurants
Keens Steakhouse
5,415 reviews
.13 km away
Stella 34 Trattoria
792 reviews
.04 km away
Shake Shack
131 reviews
.11 km away
255 reviews
.13 km away
Nearby Attractions
Herald Square
205 reviews
.01 km away
Macy's Thanksgiving Day Parade
75 reviews
.07 km away
136 reviews
.15 km away
Ask a question
Questions & Answers
Elizabeth P
6 November 2017|
AnswerShow all 4 answers
Response from MerseysideTinkerbell | Reviewed this property |
It is just a shop so no you don’t pay to go in or use toilets. Obviously if you purchase anything then yes you have to pay!
Elizabeth P
6 November 2017|
AnswerShow all 3 answers
Response from Gary E | Reviewed this property |
Yes quite a few inside and out.
Jennifer G
15 September 2017|
AnswerShow all 10 answers
Response from Wendy M | Reviewed this property |
Plenty of toilets and yes you can eat here There's 2 restaurants I believe There's also a Macdonald's and a Aunt Annie's I wouldn't necessarily eat here We weren't impressed with the basement restaurant when we tried... More