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Macy's Herald Square

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Neighbourhood:
Midtown
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Address: 151 West 34th Street, New York City, NY 10001-2101
Phone Number: +1 212-695-4400
Website
Today
10:00 - 21:30
Closed now
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Hours:
Sun 11:00 - 20:30
Mon - Thu 09:30 - 22:00
Sat 10:00 - 21:30
Description:

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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Book In Advance
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USD 49.00*
and up
Macy's Star Shopper at Macy's Herald Square New York
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USD 34.99*
and up
Fashion Window Walking Tour in New York City
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USD 26.13*
and up
New York Holiday Lights Walking Tour

TripAdvisor Reviewer Highlights

Read all 3,326 reviews
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  • 737
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Miles of shopping

Went to Macy's with friends for a little shopping and sightseeing in the largest Macy's bit takes up a block, and with 10 floors, you could shop all day. I had to buy something at... read more

4 of 5 bubblesReviewed 1 week ago
CentralCATraveler
,
Central CA
via mobile
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3,326 Reviews from our TripAdvisor Community

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Showing 1,732: English reviews
Marlborough, Massachusetts
Level Contributor
284 reviews
125 attraction reviews
common_n_attraction_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 1 week ago

They tell you that on the sign outside the entrance... It's huge. It is crowded. You can find some bargains. The staff is helpful. You get lost easily in the store. The original wooden escalator is not to be missed. The elevators are quirky and you may not end up on the floor you want. It is quintessential New York.

Helpful?
Thank 2havtrav4
Bellefonte, Pennsylvania
Level Contributor
190 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 week ago

What trip to New York would be complete without seeing the window displays? They have the inside decorated magically. We love to just go in and ride the old wooden escalator.

Helpful?
Thank Electraglide2005
Tamworth, United Kingdom
Level Contributor
47 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Breathtaking.....huge and so festively decorated. Huge range of things to buy to suit all budgets and staff are so friendly. Great experience. We ate at Rowlands Bar which was cosy and welcoming. Food was great...

Helpful?
Thank Gemma T
belfast
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Went in to buy some treats plus to see the xmas decorations worth a visit just to see Christmas displays !!!!!

Helpful?
Thank lesley m
Jerusalem, Israel
Level Contributor
32 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Great deals when we visited. Since we were tourists we couldn't get the Macy's card for another 20% discount but they gave us 10% tourist discount on most items. On the second day we got clever and checked in our coats and backpack, making it a lot easier to shop. While my wife shopped I sat in one of the... More 

Helpful?
Thank wanderer293983
Central CA
Level Contributor
215 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Went to Macy's with friends for a little shopping and sightseeing in the largest Macy's bit takes up a block, and with 10 floors, you could shop all day. I had to buy something at the makeup counter, and when they didn't have my color, they shipped it to me for free. There was an area for gifts commemorating the... More 

Helpful?
Thank CentralCATraveler
Level Contributor
129 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I agree, nothing like NY during the holidays!! I envy New Yorkers for this magnificent retail Mecca!! Too much to see in one visit and if you don't live in NY go to the service desk for a 10% discount card. Wooden elevators from who know how long ago and retail salespeople who were very accommodating!! Check it out, you... More 

Helpful?
Thank Golfchick53
Belfast, United Kingdom
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 1 week ago

I loved everything about Macy's from the window displays to the many floors of shopping. I really want to go back to see it all but I saw enough to do some shopping for clothes, a suitcase (for all the clothes we bought on our trip!) and a gorgeous body warmer for my niece's dog! The assistants were very pleasant... More 

Helpful?
Thank Alison S
Edinburgh, United Kingdom
Level Contributor
103 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Wow Wow Wow ...... wish I had been in New York longer to visit more of the floors .... excellent service and I will definitely be returning

Helpful?
Thank perfectholidays_1
Lancaster, Pennsylvania
Level Contributor
36 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We visited Macy's during a recent trip from the UK. Whilst the staff were brilliant I was not nearly as impressed as I expected to be, very little, if any, difference between this and any other UK department store. Quite expensive generally.

Helpful?
1 Thank Sharon B

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Questions & Answers

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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