We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Macy's Herald Square

Closed Now: 10:00 am - 10:00 pm
Open today: 10:00 am - 10:00 pm
Book In Advance
All photos (1,910)
Full view
Certificate of Excellence
What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has...More
Closed Now
Hours Today: 10:00 am - 10:00 pm
Suggested duration: 2-3 hours
Traveller Overview
  • Excellent44%
  • Very good32%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“huge store”(72 reviews)
“flower show”(37 reviews)
151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
Ways to Experience Macy's Herald Square
from USD 35.00
More Info
from USD 339.00
More Info
from USD 34.99
More Info
from USD 12.00
More Info
Reviews (4,285)
Filter reviews
2,326 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews wooden escalators huge store flower show shoe department black friday largest department store in the world ralph lauren shopping experience christmas windows new york flagship store under one roof great place to shop great shopping holiday season bargains floor
Updating list...
1 - 10 of 2,326 reviews
Reviewed yesterday

I'd say if you are a tourist, and you have a love for shopping, this is the place for you. It is absolutely huge, with everything you need, and didn't know that you needed! Something to note is that the men's and ladies loos are...More

Thank Suzie A
Reviewed 4 days ago

If a department store could be a soul mate, then Macy's would be mine. Love the discounts. Lots to choose from too.

Thank 9marnie
Reviewed 4 days ago via mobile

This amazing store covers an entire city block. The displays are trendsetting. Ever high end brand is available. It’s a shoppers paradise. Four stories of shopping nirvana

Thank Lessie R
Reviewed 6 days ago via mobile

Can’t fault Macy’s the store, impressive old store with masses of stock. Some good prices too. We made the mistake of grabbing a snack at McD’s here and the service was appalling, miserable staff and overcrowded.

Thank Timbo3765
Reviewed 1 week ago

As a tourist, you have to at least come in and browse! Explore and find the old wooden escalators, which are so charming! If you’re lucky enough to visit during Christmastime, you’ll get to see the wonderful windows that are always so beautifully decorated. While...More

Thank Edward D
Reviewed 1 week ago

the store is amazing and you can be here for hours and hours. I do want to give a shout out to Lauren on the 3rd floor she helped me with some sean john stuff and the whole time was polite had a smile and...More

1  Thank silent_21
Reviewed 1 week ago via mobile

We always end up at Macy’s. We love you the space and also their product displace. This year less products on the floor and that is an improvement.

Thank Tomberra
Reviewed 2 weeks ago via mobile

Enjoyed walking around for a bit. The selections are huge and each department has lots to offer. Definitely different than our store back home.

Thank houstontravelingfool
Reviewed 2 weeks ago

Visited this iconic named store and was sadly disappointed. It is a rambling store over 6 stories with antiquated escalators and slightly more modern elevators. Store plans were not too evident so finding things of interest was tricky to say the least. The floor piano...More

Thank Kirkstead
Reviewed 2 weeks ago via mobile

Once you are in its so difficult to get out! Not because of the offers or the sales (I'm still looking for them), but because is a labirynth and there are many exits with inadequate signs. I found out that the staff could not guide...More

Thank OlympiaL16
View more reviews
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Nearby HotelsSee all 484 nearby hotels
Courtyard New York Manhattan/Herald Square
864 reviews
.08 km away
Hilton Garden Inn New York/West 35th Street
5,639 reviews
.11 km away
Hampton Inn Manhattan-35th St/Empire State Bldg
2,430 reviews
.12 km away
YourStay MidTown Apartments
52 reviews
.13 km away
Nearby RestaurantsSee all 15,763 nearby restaurants
Keens Steakhouse
6,022 reviews
.13 km away
Shake Shack
197 reviews
.11 km away
279 reviews
.13 km away
Stella 34 Trattoria
930 reviews
.04 km away
Nearby AttractionsSee all 4,705 nearby attractions
Macy's Thanksgiving Day Parade
116 reviews
.07 km away
Herald Square
238 reviews
.04 km away
161 reviews
.22 km away
Questions & Answers
Ask a question
10 October 2018|
AnswerShow all 4 answers
Response from CatherineX32 | Property representative |
Hi! Macy's Herald Square is walkable from Times Square (about 10-15 minutes) and has many train options for you to take here. You can take the following trains: 1, 2, 3 trains to 34th Street/Penn Station or the N, Q, R and... More
15 September 2018|
AnswerShow all 2 answers
Response from mwadew |
How do I contact customer service via email for the Marcy's Herald Square location? I had a very negative experience there tonight!
30 July 2018|
AnswerShow all 2 answers
Response from nikhil600 | Reviewed this property |
Ring Macy’s Herald Square ask for LV handbags and ask the price I did that for Calvin Klein and brooks brothers before I went to New York