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Gray Line New York Sightseeing

Open Now: 7:00 am - 8:00 pm
Open today: 7:00 am - 8:00 pm
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Traveller Overview
  • Excellent31%
  • Very good22%
  • Average15%
  • Poor12%
  • Terrible20%
Travellers talk about
“night tour”(668 reviews)
“allan france”(113 reviews)
About
Since 1926, Gray Line New York is THE source for NYC's best double decker bus and deluxe motorcoach tours. Enjoy deluxe double decker, hop-on, hop-off bus tours that include uptown, downtown, Brooklyn and night loops. We also offer fully escorted...more
Open Now
Hours Today: 7:00 am - 8:00 pm
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Suggested duration: More than 3 hours
Contact
New York City, NY 10036
Midtown
Website
+1 212-445-0848
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Ways to Experience Gray Line New York Sightseeing
from USD 19.00
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from USD 59.00
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from USD 25.00
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from USD 29.00
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Reviews (6,961)
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5,989 results
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1,807
1,316
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LanguageEnglish
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1,807
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1,273
Show reviews that mention
All reviews night tour allan france manhattan experience statue of liberty tour guides are your bearings manhattan bridge top of the rock big apple wall street rockefeller center ellis island uptown nyc overview bronx neighborhoods
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1 - 10 of 5,989 reviews
Reviewed yesterday

We had a 3 day ticket and got on and off a couple of times. On a few of the trips there was a pre-recorded tour which never lined-up with the where the bus was. Though these are double decker buses, it can be cold,...More

Thank Polskamom1
Reviewed yesterday via mobile

This was absolutely the best way to start our trip to NYC. In 6 hours we covered most of Manhattan and the major sites of the Hudson River, including the Statue of Liberty and Ellis Island. If nothing else we developed a sense of direction...More

Thank Landedinalberta L
Reviewed 2 days ago

They only care about selling you the ticket and, once it’s sold, there isn’t a single employee working to help the dozen customers who are waiting. In the meantime, a lot of people are cutting the long lines require to board the buses (kudos for...More

Thank Natan E
Reviewed 2 days ago

We had a terrible experience with Greyline and it was a waste of money. We signed up for a 4 day all around tour and The sightseeing FlexPass. It took so long to get around on the bus that I felt that we wasted a...More

Thank Melanie1144
Reviewed 2 days ago

The best way to see everything New York has to offer. We never had to wait more than 5 mins for a bus, the tour guides are very knowledgeable and friendly.

Thank Jan B
Reviewed 3 days ago

Basically, we liked it for the most part. There were good things about this experience. We saw things we would have never found on a self guided tour. Some of the guides were interesting and provided good information. All guides were polite and helpful. NYC...More

Thank D321123
Julia K, Public Relations Manager at Gray Line New York Sightseeing, responded to this reviewResponded 2 days ago

thank you for your feedback. we will look into this matter.

Reviewed 3 days ago via mobile

This is a tour company that has people on the corners begging you to purchase tickets. Yet no good customer service. Very disappointing. Worst is that if you get off, you wait a long time for the next bus, if it even comes back by....More

Thank Martha11255
Julia K, Public Relations Manager at Gray Line New York Sightseeing, responded to this reviewResponded 2 days ago

thank you for your feedback. sorry for your inconvenience, we will look into the matter

Reviewed 4 days ago via mobile

The NYC subway or cabs or Uber or your two feet will take you all over the city. The bus is the last thing you should endure. The tour guides are rude and should watch their language as children are also on the bus. It’s...More

Thank kekela2017
Julia K, Public Relations Manager at Gray Line New York Sightseeing, responded to this reviewResponded 2 days ago

thank you for your feedback, we will look into this matter

Reviewed 4 days ago

I did the downtown, uptown, Brooklyn and night tour and it was fantastic. I thoroughly enjoyed my experience. The tour allowed me to see all the major sights, which was important for me as I only had a short stay. The tour was a very...More

Thank MissT003
Julia K, Public Relations Manager at Gray Line New York Sightseeing, responded to this reviewResponded 2 days ago

thank you for your feedback. glad you enjoyed your tour. we will inform our guide of her great job. please come again

Reviewed 4 days ago

We bought tickets on line for this tour months in advance, we had our vouchers in hand when we arrived at their main ticket redemption center near Times Square, we took about 30 minutes waiting in that line, we got out tickets, then we walked...More

Thank jefferyp2017
Julia K, Public Relations Manager at Gray Line New York Sightseeing, responded to this reviewResponded 2 days ago

thank you for your feedback. we will look into the matter

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Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
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Miguel R
11 September 2018|
AnswerShow all 14 answers
Response from 482delk | Reviewed this property |
Before you go, they have a map on-line which has a little bit of inaccuracy near Battery Park. Otherwise the previous reply is spot on.
1
Vote
Gail S
5 September 2018|
AnswerShow all 8 answers
Response from werisehigh | Reviewed this property |
Please note (and this happened to me), it is only valid for 48 hours from the time of purchase.
0
Votes
JPTKAM
20 August 2018|
AnswerShow all 4 answers
Response from aschenavar | Reviewed this property |
That happened to us as well, however I just chose to book out 2 additional must sees for us so that we could be sure to do them.
0
Votes